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What is the most effective, inexpensive way to advertise? |
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How successful are mailshot/ leaflet campaigns? |
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How do I get more traffic to my site for my home based business at www.myflhealth.com ? |
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Honest answers: have any of you ever known someone to win the McDonald's give-aways? |
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What is the best way of generating traffic to your website? |
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Commercials Have Zero Effect ON My Decision To Buy Stuff, How About You? |
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I wanna quit my job at McDonalds, how can I start making serious money online using AdSense or affiliates? |
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People all over the world, will you give me money? |
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Can't find website on search engines? |
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What is the least expensive but adequate Web Hosting company? |
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jonathon | How do u deal with difficult customers? |
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Aaron
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Escort them to the exit. |
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Arrow
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Listen, listen, listen. Most just want to be heard. Once they feel that you really hear them, they tend to calm down and get more rational. |
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Morpheus
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Tie them to a chair, duct tape their mouths, and beat the living crap out of them!!! |
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Mac Momma
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watch clerks and randall will teach you all you need to know |
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stickfiguresk
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Tell them whatever they want to hear, short of, "You can have all our money." If you're hostile, it'll make them even more hostile. Your motive is to get them to want to leave ASAP. The less time you have to spend around a person like that, the better.
If you're dealing with people on the phone, just pass it off to the manager. |
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shaznay
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be patience! |
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SweetBrunette
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smile nicely, and I say in a nice tone of voice "I believe you, but I have to follow the procedures." |
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Don S
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the customer is always right. |
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Gabrio
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Being tough as them. |
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Dorkchop
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get the manager lol, that's what i always did |
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Coolie
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With a smile on your face. Always sympathize with a difficult customer and make them feel like you are on their side. Do what you can within reason, and if they deman too much, let your boss handle them. |
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mary
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Just learn how to listen to them, although this is very difficult to do, especially when a customer is too annoying to handle. But then, listening is your best key. You have to really exert a lot of patience and be able to deal with every customer's problem professionally. If you really find your customer at fault, then be able to explain things to him, but do not point out directly that he is wrong. Just stay prudent and calm.
Mary
http://onlinepr.gbwatch.com/ |
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sagi
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make things more difficult for them .....then leave the rest to yr boss to handle lol =D |
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