In successful sales calls who does most of the talking ā€“ the buyer or the seller?

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funkyfar

In successful sales calls who does most of the talking ā€“ the buyer or the seller?

yourforexinvestor

In successful sales whether it be in calls or in person the objective is to control the conversation but allow the buyer to feel they are the one in control. Many times when I am talking, I am asking questions to my buyers for 2 reasons.
Number one being that I want to learn all I can about them so I can find my relation points and create that all important comfort and trust in me. Mind you this does not work if your are trying to screw someone over, this only works in honest sales.
Reason number two is that a good salesman doesn't actually do the selling he/she just knows how to get the client to sell themselves. Ask the questions that will lead them to what you are offering and most importantly, ask for the close. I cannot even begin to tell you how many people I have trained in sales that just do not get this and are scared of the final step. Assume the sale, "Awesome, are you going to be using a visa or your MasterCard for that?"

He who talks first looses!!!!!!!! People like to talk about themselves if given the opportunity! Give them that opportunity. Ask a question and shut up, listen to the answer, respond (many times with a follow up question) The person asking the questions, the majority of the time, is the one controlling the sale.
I hope this helps.

Brandon Wells
http://www.yourforexinvestor.com

Barry auh2o

The seller should keep the buyer talking.

lisalaubroker

The seller has to earn the buyers trust, so when the buyer starts opening up to you that's a good sign. Your job is to listen for what they're ultimate wants and needs are and to work off of that.

firemedic311

it always depends!!!! i buy and sell real estate (noooo not a realtor). and i usually don't do much talking when i'm negotiating. but if i'm explaining something then yes i talk.

one tip i've learned is very important in sales of any kind is learning when to shut my mouth and wait wait wait patiently.

another thing i do, i almost never give out a number first (price) unless one is set in stone. i make them venture the first number. and if they insist i say first i'll say $1.00 (yea it'll anger them) but the point is u always keep your edge

madmilker

if the "seller" calls on the "buyer".........it's the seller.
if the "buyer" calls on the "seller"........it's the buyer.

mary

Successful sales calls are products of successful two-way communication. Meaning that both parties really participated in the communication process. You jut don't say that only one played the most important parts in the whole sales talk.

Mary
http://gbwatch.com/

sherry

Doesnt matter but the seller's whole idea of his/her product should b compact,persuasive,n attractive .Sales and marketing ppl should b always a gud listener not a good speaker!

LostInTheCrowd

I was a tellemarketer for about 3 months, and I can definetly say that the Seller does most of the talking. The buyer will sit there and ask simple questions alot, but then the Seller has to explain it all.

Definetely the Seller.

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