triviatm
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Popups all over the place. |
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G-Bear
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Not refund. It should be the law..or..charging the customer for nothing..as did happen to me. I was charged 10 bucks for visiting a website..subscribing to it..and then telling them I already had it..and asking that they take the charge off my credit card...they charged me 10 bucks for that.
its criminal. |
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marshall s
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make you pay tax or something to buy their stuff as opposed to someone else |
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MoreThanThis
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1) Pop-ups
2) No detailed product descriptions
3) No pictures
4) No return/refund policy |
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rodrickm85@sbcglobal.net
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Lie about their products/services |
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villebroj
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As an online shopper I am most concerned about security. |
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BuddyGuru
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Compete with themselves. By offering so many choices, the most common decision is NONE |
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saturnv3
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no pictures
or when they dont tell you shipping until you give them your credit card # and officially commit to paying |
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ReikiKev
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don't give a clear price |
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westoz
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adware/pop ups |
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livysmom27
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1. Tons of pop-ups
2. Sloooooooow image downloads
3. Wanting you to log-in to browse.
4. A lot of "All Sales Final!" / "No Returns or Exchanges" type stuff (this always give me the impression of "We got yer money and you're never getting it back!" Very hostile.)
5. The "Add to Cart to view price" thing that Amazon (and a few others) have been doing lately, mostly with electronics. How annoying! Just list the price!!! |
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Mama Gretch
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Not to have an effective search engine for their products. They should be able to break down products by categories, sizes, styles, manufacturers, etc. so I can hone in on what I'm looking for without unnecessarily browsing through stuff I don't want. |
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Stuart
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When I look at the store, I want to "feel" the product. Let me know what it costs, the specs, the shipping time, the total cost with taxes fees, etc.
When I walk into a brick and morter store, I want to pick the item up, and be able to get a feel for it.
Same thing online. Don't bury the product under layers and layers of flowery fluff. |
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toolgirl402003
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As a frequent online shopper, I worry about security, but beyond that, I want details. Dimensions, fabrics, all sorts of specs to tell me the product I'm ordering is the product I want and will receive. It's my fault if it's delivered and it's not to my satisfaction. If I read the description, they have a leg to stand on when people try to return things for reasons beyond the seller's control. It helps to cover the store's tail if they have things well documented and clear. |
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lsenn
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Not provide good customer service. Also not delivering on a promise is not good either. |
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DesignR
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showing items for sale, but being out of stock. |
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Fun and Games
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The biggest no no is for them to not have SSL encryption when entering credit card info. |
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