Byjiar
 |
Write to the branch -
# State your complaint calmly and avoid emotional statements
# Head the letter COMPLAINT
# Start by summarising your complaint (maximum two paragraphs)
# Say why you think what the firm did was wrong (one paragraph)
# Then say in the letter what you want them to do (one paragraph)
If you do not receive a response, within say 2 weeks - send a copy of your letter to their head office ......again keeping a copy......best of luck. |
|
Sir Sidney Snot
|
The Banking Ombudsman |
|
KT
 |
over the last couple of years they have become shocking, i have banked with them for 8 years and until recent months never had any issues, now i find that the people who work in the branches are nothing but pen pushing idiots. i recently went into a branch and wanted to withdraw more money than the cashpoit would allow and they asked what i wanted the money for, i told them it was my money and none of their F***king business! JOBS WORTHS! |
|
Wisdom
|
the F.S.A i've also had loads of shady deals with the HSBC, they are RUTHLESS! They get loads of awards for best mortgage repayment rates, but in the long run, they are pretty much like loan sharks posing behind a safe-looking counter. |
|
cliffy
|
they are bastards, i know.. here in the states we have a dept of consumer affairs, better business bureau, and small claims court. |
|
pvanderstighelen
 |
cancel the account close it demand to have any charges refunded now then talk to the banking ombudsman good luck |
|
Alfred E. Newman
|
The Banking ombudsman. |
|
Catnipgirl
 |
Oh really...You're having probs with them in Your country? They're obviously bastards here in the States. and they have HORRIBLE debt collectors too. They dont go by anyones standards except their own. |
|
me
|
I have the worst luck with stupid stuff like this.... for future reference never give any bank info. online. they sell it to other people.. even though they say it dont. I've lost over $300 this month in stupid stuff i didnt even order. its a hassle trying to fix it. make sure to call and cancel your membership and get a confirmation #. if it continues then contact a lawyer |
|
primum non nocere
|
Banking Ombudsman 70 Grays Inn Road, London WC1X 8NB
they're a horrible bank, disgusting. They paid out a direct debit I had cancelled, that got my account into trouble and eventually the charges were ludicrous. I had to involve the CAB and then the Ombudsman, got the charges refunded but by then I had left them anyway. I don't recommend them to anyone |
|
Mike
 |
Go read this site its The Financial Ombudsman's site
http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm |
|
Psycho Dave
|
go to the big boys in headquarters failing that go to the officer of fair trading failing all this watch dog write to them Dave |
|
starlet108
|
Yeah you contact the Banking Ombudsman - do a google search and you will find them or listed in any BT phonebook xx |
|
michael b
|
JUST GO IN YOUR BRANCH...YOU CAN OPT OUT OF THIS PAYMENT ANY TIME IN THE FIRST YEAR |
|
| |
|
Homepage 
Financial
Forum 
Business & Finance 
No Spam
Adult 
Gambling
Unfinished
Deception
Plagiarism
Not English
