Uri
 |
It sure does.......
I just phoned Norton Antirus to update my PC Virus protection (which I thought I would be able to do on-line anyway) and after holding for 5 minutes after the "...press 3 for customer services, 4 for etc etc " I get a woman with an accent so inpenetrable that I have to get her to repeat every sentence and some of them several times.
OK so they are hired because big companies can pay their workforce peanuts but it reflects badly on the company and next time I have the same experience I won't bother and will go elsewhere !!
...............cheers |
|
j c
|
yeah that annoys me when ever i call dell they send the call to a 3 rd
world county and the say a name for every letter a retared stuff like that |
|
glavendale
|
how come half my calls as a customer service rep are from idots? and those with english as a second or third language i must hear " do you speaka spanish ? " atleast 5 times a DAY how about you demean them while your at it asshat.. as for the rest the asshats that anwsered above they say a name for each letter to make sure it is spelt right dim wit |
|
soar
|
Yes, your usage of the English language does get on my nerves. |
|
longneck242002
|
Yes. I usually have to hang up because I cannot understand what they are saying. |
|
Biker
|
They hire out to overseas places so they dont have to pay a American good money for the job. And YES it pisses me off!! |
|
Dr. Psychosis
|
computers opperators are worse. Why do I want to press 60 buttons only to go in a full circle right to the beginning of the phone tree. Also the voice opperated machines suck. I have to spend 10 minutes yelling my name in a phone to a computer only for it to ask me to repeat, I wasn't clear. And I can do without smug teenage techies... |
|
sexytrojan
|
Because the Customer Service is outsourced to India and the Phillipines. Those folks are barely trained.
Just keep saying you cannot understand their accent, and you wish to get transferred to a call center in America. |
|
tony123
|
Yes, it is annoying that the company cannot find an American that doesn't want 20 dollars an hour to answer the phone. |
|
woah_its_ali
 |
I know its like not annoying its just retarted, if I wanna call america online for porblems, the call goes to someone in india, WTF?!?! |
|
love2lickpuss
|
Cause, a lot of them are in a foreign country. Also, typically it is the only job they can get, and people that can communicate well take much better jobs that the crappy cust service thing. |
|
| |
|
Homepage 
Financial
Forum 
Business & Finance 
No Spam
Adult 
Gambling
Unfinished
Deception
Plagiarism
Not English
