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jenny84
How do I return to sender without paying?
I ordered some food products which I found were out of date when they got here. I'd like to return them but don't think I should have to pay for postage because what they did (cover up the best before labels with new labels) is inexcusable. Is there any way I can send it back without paying so they get charged once they receive it? Thanks
Additional Details
It's 20kgs worth of stuff by the way so I can't just pop it in a post box. It would cost £22 to send it back
                     
 




firebobby
Rating
Report them to Trading Standards or the Environmental Health Dept of your local council, they will return the goods for you as well as investigate the relabelling.


Daisyhill
Rating
Package it back up in its original packet and write "RETURN TO SENDER...NOT AT THIS ADRESS"

If you dont have the original...then repackage it and put their adress on it...and write the same thing.


****
Mark return to sender and pop it in the post box


mikeyrenn
Rating
If you repackage and send without postage, put their address on the label and ALSO in the return address. The post office returns no postage items to sender. But this way, the food company gets out of paying for return as well. Better to make them pay.
Same thing happened to me when I ordered a very expensive gift basket- I will never order food through the mail again.


skippy's mum
If it were me I would contact the office of fair trading or trading standards & report the company, it is certainly not lawful to sell food/drink that is out of date.


The Ghost
Rating
are they small enough to go in a post box? remove your address (cover it with theirs) and pop in the mail box. theres no return address so it will be taken to the address on the front and they will be charged.


trlc27
i would start out with sending them a message via their website then i would take those products to the news and let them and other know what happened. this if nothing else would probably get them to stop doing it. sounds just wrong to me. i would be very upset!


An0nym0us mAn1Ac
Rating
Send it COD


999pheebs
label it return to sender and enclose a letter telling the company why you sent it like that, or just pay the postage and write in the letter you expect to be refunded for the postage too.


Jared L
If you repackage it, address it and put it in a postbox (if it fits) without stamps they'll be asked for payment by their postman. But they don't have to accept it.

You'd be better off taking it to Trading Standards.


ebosgramma
Rating
Call the company they may be willing to send you a shipping label, if unopened you can write return to sender, you can also send it COD which means they must pay for shipping when they receive it.
If you paid for the item or will be billed for it I suggest calling the company, telling them what is wrong with it, asking for a full refund and a shipping label.


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