bigjohn_62692
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because they have a payroll budget which they must meet...why do you think they are number 1...anywhere you shop you will find the same problem...payroll is a controllable expense...so they cut the hours to make the botton line...profit.....they will cut man hours to make bottom line...doesnt matter to them if they have service or not...profit is the nmae of the game...plus it's less they have to pay for benefits...again bottom line ..profit...but mostly greed |
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Freedom
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Payroll dose have some factor but most of the time all the ones on the sales floor are up cashiering cause of all the customers in the store and they want to get them out as fast as they can. Or do you want to wait for 5 hours to check out for that gallon of milk you just ran in for. |
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magnamamma
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...because Walmart is one of the worst employers. Check out 'Walmart, class action suit' in a google search. Employees are also under paid. You'd think with the gross profits that they make from dealing with China, that they'd share more profits their employees... |
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frieste
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The reason that you can't find many people to help you IS the VERY SAME reason that they can afford to sell at DISCOUNT prices....fewer wages to pay creates extremely low overhead....and yes that is sacrificing customer service for price, and while many might not like it.....it has obviously worked, because just about all of us have sold our souls to walmart: we shop there, buy groceries, some even have banks, salons, Mcdonalds stores, and a plethora of other revenue generating stores..... |
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David M
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Because they employ the least-motivated people on the planet. |
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bocoo_man
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You people must be hiding I have people all around me wanting to help form the very first I enter the store even the greeter will let you know where to find things. |
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swdMO
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Because all the teenagers they hire are too busy gabbing with each other! |
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lifisshortsoami
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im glad that to know that im not the only person on this planet who thinks of these things |
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kcracer1
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because there are only so many employess vs how many shoppers.
lets say 30 employees, vs 200+ customers roaming in and out of the store at any given moment, |
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WomanWhoReads
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Because budget stores are like that!
You really do get what you can pay for.
I feel sorry for the staff, they take enough abuse. |
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sothisislife
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Yeah! For the love of God.... |
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letmeknow738
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GOOD QUESTION!!!!!!!!!!!!!!!!!!!!!! I wished I knew the answer....and when and if you do find an employee that act like it just kills them to assist you...I try to not shop there due to these very reasons...sales/deals..not worth it if they are going to sacrifice customer service. In addition, I have heard they pay their employees a minimum..limit their overtime....stress the importance of them donating to Wal-mart's charities....I guess their morale is low due to all of this..mine would be!!! |
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Great Gifts 4 Everyone
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Great question!!!! |
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GobyDude
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well, they used to have greeters until they fired them all because they're so cheap. |
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