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Additional Details
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LadyMorticia
Income Support help?
I just recently submitted my change of circumstances form to income support (My fiancee has recently moved in and has just become my full time carer).
I sent the form back approx 1 and a half weeks ago.
I'm due to be paid tomorrow and we're really struggling with money at the moment.

Will I get paid tomorrow or will they only start my payments again when they have looked at the form? I know that we are definitely entitled to income support because of the circumstances we are in.

I am also on DLA so if my income support will not be paid tomorrow, will my DLA be?
DLA comes from a different "company" but income support pay it..
I don't see why my DLA shouldn't be paid because it does't affect income support. Just want to make sure

I'm confused :S

xx
Additional Details
Just checked my account today and my income support hasn't been paid. Neither has my DLA for some reason.

This is driving me insane. This is not doing my mental health any good :(
                     
 




wonderingstar
good luck, i had to wait 11 weeks when i notified them of my change of circumstances.


SiriusBlackslover
If your payment doesn't come, phone your local jobcentre first thing and apply for a crisis loan, its all done over the phone and explain your circumstances to them and they will help you with it all. At the end of the day the longer they take to pay you the more you will get back dated in a lump sum, so enjoy it.


Wintermute
Rating
apparently your DLA should be coming in as it usually does. Generally speaking your income support will only be paid out after the form has been looked over, unless you have already applied for it and have just filed the paperwork. this means it's already in the system and will be paid out on the day you mentioned. unfortunately if you have only just sent in the application it may take up to 28 days for the paperwork to go through (although this could be expedited because you're on DLA)


JOHN B
Rating
your dla will be paid as it not classed as income and doe snot affect your income support


jizzi
Rating
You should get your old rate paid tomorrow, if not ring them and ask for a counter payment.
If you do not get your DLA tomorrow let income support know and then ring DLA and ask for a postal giro. As you get the DLA in with your Income Support they may de-combine it and then recombine it depending on how well the Income Support Officer knows how to combine.
You would also be able to get a crisis loan, If no monies are paid tomorrow.
Your new rate of Income Support may not be worked out yet and so you will receive a lump sum for back payment once it is worked out.


nosdda
Rating
You will have your payments as normal. You change of circumstances will be effective from the date your claim was recieved.


Angeliz
you will have to phone the DHSS as soon as possible. if you have no other means to live on the social security have to pay you. if they haven't sorted your income support out by tomorrow ask for a crisis loan as you are entitled to one until your I S is sorted out. you may have to keep on at them to hurry your clain & don't worry they cannot let you go without. hope this helps. Good Luck


CherryD
They make you wait ages to sort things out.... i am off sick at the moment and they still haven't sorted it out and today full of shame I had to go and ask for a loan from them.... they gave it to me but they shouldn't make people do this when all my life I have paid into the system through taxes.... Good luck I hope they pay you but if they don't go and see them or get your carer too to sort you out with a crisis loan


lou
Rating
your dla should be paid as normal but the income support may not be in your account tomorrow as the forms have to be processed.Phone them up and ask them if it has been processed.you will get all the money backdated from the time you applied for income support.Keep on to them if it is not sorted out soon.All the best to you


mummy
dla and carers if you get that should still be paid as for income support you should still get payment and then any extra will be paid later. if you have no joy jus ring see if you can get paid out. i live in west london and aslong as i ring b4 12 i can get the last payout 3.30.

keep on at them and good luck


stormydays
Income support can take up to 3 weeks to sort out. Now you have a partner who has income (carers allowance) your IS claim will change. Its possible that they may suggest JSA (i know your on DLA and he is your carer) but they get confused at the old DWP.

Your DLA is paid by DWP not income support it is a separate benefit all together and will not change at all unless your disability improves or gets worse.

If IS is taking too long....ring them and request an interim payment


marie
im not sure about your income support, but your DLA will be fine x


Tefi
I went through the exact same scenario back in March when my fiance moved in and became my full time carer. Your DLA will still be paid, and as you say, has nothing to do with your Income Support claim.

They continued to pay ours and then adjusted it later to a much lower amount to take into consideration that they had paid us while sorting this out, this was because I told them that if they ceased payments, it would be causing me undue hardship, they said they do not normally stop payments in these cases. You should be paid tomorrow, though how much will depend on what stage your new application is at.

I was paid for five weeks at my previous rate, which took into account a severe disability premium. As we were also claiming Carer's Allowance (which your partner is entitled to) they had to wait until that was sorted out as you cannot get the full entitlement of both carers allowance and income support. However, although part of one cancels out part of the other, they always work it so that you get the higher rates of both, so you will get an amount for inome support, less the amount you get for carers allowance. To be honest, it doesn't make that much difference which way round you do it. If you are claiming CA, they may be waiting for information. If you are not, a week and a half is nothing to these guys. You will need to keep on to them on at least a weekly basis, and do not be surprised if you get several different stories each time you call. However, if you keep your calm and are very nice to them, they will sort it out as quickly as possible. Chances are that your form has not even reached the right department yet, but you should still get paid, possibly even at your old rate, and an adjustment may be made later on, so if it is possible, try and keep a little money by as you could be getting a lot less in a few weeks than you were. If you call them tomorrow, they should be able to tell you what you will get.

If you cannot get them to tell you what you will receive, speak to the Income Maximisation Team at your local Citizens Advice bureau, they are really clued up on these things.

It will be around four to six weeks before this is all sorted out properly and you will receive loads of conflicting letters in the post, some telling you that you are not entitled to anything. Most of these letters are computer generated every time someone makes a note on your records, but each time you get one, call them and check. You will need to keep on top of this, as I said, and be prepared to call them regularly to chase things up, but you should be paid in the meantime, as it is not a new claim, but just a change of information. Your DLA is probably already in your account, and your income support is probably there as well. Either contact your bank if you have telephone banking or ask if your fiancee can go to the cashpoint to get a mini statement, if not, get one tomorrow morning, but I bet you will be paid. Hope it all works out okay.


mavircal
guess you'll have to wait to find out which 1 will pay you 1st...!!


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