Frutticup
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Depends whether you already have a relationship with the customer and how well you know them. You also want something you are comfortable with, so some that are quite usual would be
Best Regards
Very Best Regards
Kind Regards
Regards
Follow this with your Job title, company name, e-mail address, address and telephone number.
Thank you for your continued business - if they have just bought something etc..
You should have a disclaimer and confidentiality statement as well.
I used to get e-mails from a guy who had various strip lines, depending on what kind of day he was having, always funny - reflected his character - but not appropriate for everyone.
"Sometimes you are the pigeon and sometimes you are the statue" was one of his favourites, he got away with this because I knew him, he was a funny guy, and never attached it if we were in dispute about something or other. |
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China
|
Yes. This actually shows that you take your job serious in following-up with customers. Do not hammer customers with emails only when you want something. Also use email to be helpful to customers, like reminding them about imporatant dates. Sending emails is a great way to reach out to customers when they are not available over the phone. Many people are busy, working from their Palm, and becoming so tech savvy that email is a normal way of communication. However, you must stay professional in your choice of words and tone of your message. Since the customer can not see your expressions and hear what you meant, your message must be concise and to the point. Go for it! It could actually improve your business and many companies are considering mass emails as one of their own marketing strategies. |
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PeteB
|
I know what you mean, it feels sort of wrong doesn't it?
I write briefly, but I don't use abbreviations, (like pse or tks), I start off with a salutation, like "Good morning" and I finish off by saying something like "Regards" |
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Karl S
 |
Hi,
They trust you more (credibility) and are attracted to you more if do:
Name Surname
Street Adress
Email address
Phone Number
Very very few will ever phone, but that shows you are a real person, and not hiding somewhere - just want their money!
More ad creating techniques at: http://www.advertisingbiz.net.tf
Karl |
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VeronicaB
|
i usually end mine with:
Thank you for your time
or if i have to break a bad news
Thank you for your understanding...
Regards,
Name
Co. name
phone
(and so on) |
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Shirl
|
Well from what you have put, that looks fine to me. It all depends on how long they have been your customer and how much you value it.
You could have one set up to say the same every time to save time, like ''with kind regards'' like a personal one
Or a business one, I look forward to hearing from you |
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minerva
|
kind regards is more standard for emails but you may like to add 'we value your custom' |
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pearli
 |
i would go with
Best Regards,
(your name) |
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scallywag
 |
Possibly I'd say Thank you and kind regards, then your name. |
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deais74
|
I would go with
Thank you for your time and patience
Sincerest
(Your name) |
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esteban
|
I always use Best Regards, sincerest regards will offend no one but it's a bit too much for a business e-mail. |
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