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 What is the most important thing to you?
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Additional Details
i guess mine is bananas!...


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The Nutty Tart
One item with 2 different prices, which price applies, the right one or the lowest one?
What is the legislation on this, is the retailer legally obliged in any way?
                     
 




ferrisob1
The only thing they are obliged to do by law is remove the product for 24hrs and relabel it. That's all of the product by the way not just the one item. They do not have to sell at lowest price etc. at all, forget false advertising an think about all the muppets that switch price tags on items.

The girl thats studying Law, er, keep studying.

The law was changed, or rather ammended before 2000 in the U.K. I know because I used to work in trade in London, that is the only requirement. Full stop, fact. Disagree all you like, you won't change the law.


RIVER
Should be the lowest one. Ask the manager about pricing integrity and see what he says.


Number 3
The price tag is just an invitation to buy at, and if it is incorrect the retailier can just take the invitation back - so you have no right to buy at the lowest price.
Trading standards can be involved if you think the retalier is purposefully misleading customers, but if it is just a one off, nothing can be gone...


Libra
legall obliged to sell and the lower price. If you are charged the higher price, write to the head office and complain and get a full refund!!!


starlet108
The lower price as it is illegal for a shop to reprice goods to a higher price once marked up and sold at the lower price. Only new stock with a higher cost can be sold at a higher price. Tell the shop manager you will pay the lower price or contact trading standards - he will give in to you xxxxxxxxxx


la.bruja0805
Rating
Am ex retail management. Legally item must be sold at price advertised. However, the retailer is not obliged to sell. This translates as if they sell it to you it has to be at the price advertised which in this case would apply to lower price tag.


g.m
Rating
the lowest one "its false advertising" mistake or not


**ZARA**
Rating
the lowest 1- customer is always right they made the mistake.


Stacey
Rating
as far as i know when i went to buy a pair of jeans there were two different prices on them, and the manager told the clerk she has to give it fo r the lower rate. hope this helps out.


♥~C.J~♥
Rating
you should pay the lower price hunni


dff701
Rating
the legal definition of a price is a starting point for negotiations. You have to take into consideration a few things, was the item truly mistakenly mismarked, is someone trying to defraud the retailer, etc. I was in retail management for almost 12 years and for the most part I would give the customer the lower price, it just made good business sense. Why upset the customer and lose this sale as well as any potential future sales. However, in a few cases i did refuse since it was an obvious attempt to steal.


The Fat Controller
the retailer can only sell for the marked price as a maximum
but they can choose not to sell at all withdraw the 2 products , revise the price and offer them again for sale at the same price


DeeDee
if they have advertised a lower price, then they are obliged to sell you the item at the lowest price


Security all the way!
managers discretion, usually they let you have the lower price!


david_les_burrell
If it is clearly marked at a lower price than it should be.
The lower price is what you pay. Their error.
Legislation is in your favour.


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