Theresa M
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I used to work there-final bills are sent very quickly to collections. Especially if the account was not in good standing. Pay through the collection agency ASAP. |
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LJD
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1.) Do not call a lawyer. It would cost you more than you could ever collect, since you can't sue AT&T except under extreem conditions and a billing "mistake" is not one of them.
2.) Do not write to the Better Business Bureau, (BBB) has no legal " bite" in any situation, and will refer you to my suggestion number three (3). The BBB is primarily usefull only to report a local company to give notice to local consumers, Everyone already knows that AT&T sucks, but we as consumers frequently have no other choice. As for reporting to the AG's Office: you will reach the consumer protection division which is usually overworked and understaffed. You will probably get a response from a volunteer college kid who will refer you, again to number three (3).
3.) Contact the utilities commission listed on your invoice or original contract, which by the way probably states that this is the only acceptable way to resolve a dispute.
They will resolve the issue.
Again...as to getting a lawyer. I am a JD.
Hope this helps. |
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no_telling2003
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You need to check the service from and service to dates on the bill. I have never heard of any compnay referring any debt to a collection agency that was less than thirty days. ask to speak to a superviser at AT&T. |
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Phatgirl26
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Yeah call them. I have their number on speed dial. |
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angelsunshyn1
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Their legally liable to follow what ever was displayed on the bill you received. I'd call back and double check the info that was given to you, they might have been reading the incorrect information. |
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WAYNE T
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Get all the records of 2007 AT&T phone bills (Online At&T.com) if they have locked the account tell them they have denied you access to your old account for payment decreption
( notation of dates with proof of payment )
on a table in front of you according to their date billed and paid
There will be all the proof you need to defend your stance of miss billing
Call them and say you have all the years billing statements and payments in front of you and see no e regularity or pass due bills |
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Michelle
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that sucks. I would do it! Stick it to the man! |
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steveee1
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call them back up and request a copy of the letter stating it was turn over to a collection agency and then call them up and ask them to speak to cc supervisor. |
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CrG
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The larger the company or organization, the more mistakes they are apt to make. The next time someone in a large company tells you that the bill has already been turned over to a bill collector, get his name, the name of his supervisor and the name of the collection agency.
All large banks frequently make mistakes on your account, sending you unexplained bills that most people pay without a second thought. If you bring it to their attention, most banks will say, "Oh, that's an error; don't worry about it."
Bottom line: They'll do anything to make a few cents because they add up so fast. |
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song Bird
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First send them a registered letter keep a copy then phone AT&T speak to the Sup if that does"nt work contact the BBB they will send you a form to fill out once you have completed the form the BBB will investigate will resolve your problem. |
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RandomGonzo
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Don't bother with the BB; they're not much into settling legal disputes, more in collecting info on positive or negative reports about businesses.
The easiest thing to do (ordinarily) would be to contact AT&T directly (I read this in a few articles on debt problems), even though it's in collections. Ask to speak to a supervisor.
If they won't negotiate (and this company is notorious for NOT doing that), then TELL THEM you'll call the Consumer Protection Division of your State's Attorney General's office. Then DO IT. They will investigate directly, to see if there is fraud, then order AT&T to play ball according to the rules.
Nothing makes a sleazy company take notice like a call from the DA's office! Good luck.
(P.S., if they're idiotic enough to take you to court, fight them. We did and won...it was over a totally bogus cell-phone bill). |
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flacodf
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yeah call them, do a research first and see if they have any other complains from people, orale!! |
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labotomy
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if you have concrete evidence that you paid the bill like a credit card or a bank statement even the stub from your money order you can make a copy and prove to them that you paid it. if not you've got nothing and should just pay the bill before they start taxing on interest. |
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Jennifer B
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nope u shoul pay tha bill |
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Rick B
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There is a bit more to this story. They don't turn over a bill to collections after one month.
You don't say how much it is, but I would probably pay it and move on. |
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redgator40
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pay the bill. the BBB isn't going to do anything to resolve your bill. |
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Glitteroid
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No, you should just pay the bill. |
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Sugar
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They are strange there. just pay up. |
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coolwilkins8
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GET a laywer! he will settle it... |
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