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Benjamin W | Survey. Best answer chosen by votes. Best buy, polite knowlegable? |
I was applying at Best buy, but failed their 1/2 hr long test. Then as I was browsing I realized that no one could help me, or even understood what I was looking for.
What is more important, polite but ignorant, or more blunt, but very knowlegdable.
Additional Details
I will modify that a bit...not blunt, but maybe dryer. |
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Mr. Yuk
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me knowing what I want when I go in...dont ever talk to those people...they are robots... |
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rrrevils
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I personally don't see why we can't expect politeness AND knowlege. |
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LisaHW
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Hate to say it because polite is so much better than rude, but maybe the blunt-but-knowledgeable is best (as long as "blunt" doesn't mean "rude", I guess). Maybe if its a matter of rude versus polite then the polite would be better even if customers are left on their own to figure things out.
Blunt can be ok. Rude never is. |
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WenckeBrat
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I think they like their people to be more polite. It doesn't matter how knowledgeable you are, if you are blunt or rude to the customers... that loses them business. Being polite and trying to help even if you don't know the answer is much better in their eyes. |
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..
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polite but ignorant |
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heatherdavis152003
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blunt but knowlegdable
i don't want some idiot telling me to find something in the wrong dept. or selling me the wrong part to my electronics |
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chante
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When I go for something small, I find the sales people pushy and not helpful. But when I had a computer problem with my old computer, the geek guys were really great and helped all they could. And when I had some camera trouble, the fellow helped me and didn't charge me anything because, after 20 minutes of trying, he could not help me.
so I think their computer guys are great and regular staff is not so great. |
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haha
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Well since you didn't get the job based on your lack of knowledge, I would say knowledge is more important- at least at Best Buy. In real life, you need a balance of both to succeed.
PS- A lot of the people that work at BB are arrogant pricks. They probably knew what you needed, but just didn't care. |
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Doris H.
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Fire both of them and hire a polite knowledgeable one. |
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dt
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this question makes me want to hurl big chunks. What difference does it make? |
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