The talktalk lures people into the contracts by putting AD to offer free broadband. But they put the small print to say " Although we will put measures in place to ensure that you receive all the existing services you chose when signing up to us, you should be aware that there is no guarantee that this will happen or that these measures will be effective all of the time. Therefore, all times, dates and periods given for performance of or connection to the services are given in good faith but without any responsibility or liability to you in the event of a failure to perform on our part.” How clever they are!! They can promise the free broadband and charge you for this as one of the package, but will never connect you without being punished. I am one of the victims. Can a law worker tell me how this can happen in Britain? What is my position to deal with them?