 Who is presently the richest person in the planet? |
| he owns practically almost the wealth of one country.... |
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 Why does everyone hate the American auto workers so much? |
| what i dont understand when we tried to sell our cars in Japan they didnt buy many, and the only reason they didnt was they had a great repect for their own workers and chose to support them not A... |
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 Does Wal-Mart sell inferior quality products under the same name brand? |
| I am curious because some circulate rumors that for example the same oil that you buy at Wal-Mart for your car is worse of a quality than at a car-parts store because suppliers cut quality in order ... |
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 Business Name? |
| I am having the hardest time thinking of a name for an online Greeting Cards company? We aim to sell handmade cards, Greeting Cards and color paper for scrapbooking? Please help me think of some ... |
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 How many days notice should be given to an employee ? |
being made redundant, how many days notice should i be given
... |
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 Are you a Netflix customer and do you think Netflix is the reason so many video stores are closing? |
Additional Details
I'm a Netflix customer as well and I love them. They have the best customer service!!... |
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 What commercial do you hate? |
| what commercial do you hate? and why?... |
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 How do I get help for me and my kids? |
How do I go about finding a person or corporation to adopt my family until I find a job? My husband beat me, went to jail, plead guilty, was convicted, lost his job and is divorcing me.
I... |
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 What happens to all of the new cars and trucks that never are sold, can we buy these vehicles at discounted $? |
| If these vehicles are never sold what happens to them. Are they on a lot somewhere. Can they be purchased at hughe discounted prices after sitting idle for a period of time or are they recycled for ... |
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 I want to know how ebay does it.if someone buys something from u, how do they get it? |
how do you get your money and how do you give it to them? do you deliver to them or do they come to u. is there a store you both go to to trade.
Additional Details
and what if it happens ... |
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 Should Wal-Mart be allowed to enter the banking industry? |
| I am totally against the government allowing this. Of course, I work for a large bank. What do YOU think?... |
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 COD 4 or Bad Company |
| wat game has beter online play and wich should i ... |
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 Who out there hates shopping at Wal-Mart? Why or why not? Also, should there be a nation-wide boycott of it? ? |
I could give you guys all of the reasons that I (for the most part) hate Wal-Mart...but that would take way, way too long.
I'm sick of that store...everywhere you go, there's a W... |
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Brenda F | Difference between customer service and receptionist? |
job posting and wondering what the difference is? |
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MarketStock
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Receptionist just take phone calls for the most part and act as an operator. A CSR handles customer relations. Quite often they are the same person |
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Snuffle U
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thats easy... csr (customer service representatives) are there to handle and help the customers, receptionests are mainly there to help with paperwork, set appointment and meeting schedules, and other office things... |
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Elizabeth N
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Receptionist answers phones and basic questions. She/he would lead you to the person you are looking for. Customer Service would be someone who could directly answer someone's inquiries. |
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lingua06437
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A receptionist is more like a phone operator or a greeter at the door while a customer service rep is more like a sales rep or technician. |
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Kayla
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okay well...... customer service is the ability to provide a service or product in the way that it has been promised.
receptionist is....
* a secretary whose main duty is to answer the telephone and receive visitors
wordnet.princeton.edu/perl/webwn
* A receptionist is a person in an office/administrative support position. The work is usually performed in a waiting area such as a lobby or front office/desk of an organization or business. ...
en.wikipedia.org/wiki/Receptionist
* One who receives visitors or calls, typically in an office setting; Alternative name for a secretary
en.wiktionary.org/wiki/receptionist
i'm not sure if it helps you much but there it is |
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gemsjay
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Receptionist answer phones and greet customers. But they do not take care or handle a customer cases, files etc, like a customer service agent would. A receptionist handles more then just phones, however a Customer service rep primarliy deals with cusotmers. |
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QT_Pie
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A receptionist handles basic duties such as answering phones, greeting walk-in clients, handling incoming/outgoing mail, etc. A customer service rep's primary job duties involve dealing directly with customers. In some companies a CSR deals with everythign except taking/placing new sales orders. In some companies a CSR's job duties include sales. If I had to choose, I'd say that a customer service position is slightly higher than a receptionist position at the same company. Then again, there's really no standard definition of job titles so there's really no way to know for sure what a particular company means by receptionist or customer service. If you read the descriptions in each job posting it should give you an idea of the kinds of things the position is responsible for. If not, focus on phones, filing, basic typing, etc if you apply for a reception job and focus on sales, customer interaction, and problem resolution for customer service positions. You can always ask for more specific information if and when they want you come in for an interview.
Of course, you'll have to remember that retail stores will use the term customer service to refer to all of their employees regardless of each person's primary function. |
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ncwriter4hire
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Customer service positions usually are behind the scenes in call centers and are not customer facing in terms of face to face meetings. They are usually paid per call or have a per call quota.
Receptionists are customer facing and usually are up front in a high foot traffic walk in businesses typically where the client needs direction like medical offices or where there is a security type building not controlled by a security guard.
Receptionists receive clients and direct them to where they need to be and customer service operators service a remote client. |
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grannywalnuts
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Customer Service Position has knowledge and trouble shooting abilities about the product or service that their company is selling. A receptionist does not. |
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T
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The difference is: receptionist, answers and directs incoming calls, greets patrons and consultants, maybe works on mailings or things as such. Customer service deals with incoming calls (mostly), they handle the customer's request...such as change of address, change of PIN, research the account, item, shipment, complaints, cancellations, and other various requests. |
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2008
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The duty of receptionists are usually answer phones, direct call to destination and take messages. Customer Service has to respond phone calls, return calls and other stuff. |
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hottie_girl134
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costomer service is soemtimes a recording like you know the press one for blah blah blah and a receptionist is usually a real person but beware you may be on hold for a while
this is if your calling |
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