Walmart: good/bad? |
is walmart good for america? pro or con? Additional Details do u know wal-marts employees benefits or wages?... |
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Our Walmart has begun selling beer and wine. Does Walmart really want to do this? |
| ...Generally, the goal of any business is to make money, but we have had big problems in our county with teens drinking and driving, and some have died in car accidents where alcohol was a factor. I... |
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Does anyone know the REAL reason for this?? |
| Walmart has at LEAST 30 registers in their stores maybe 40+ so WHY do they only have between 5-10 open? Why dont they just have 10 or 15 registers in the store and use the space? Because EVEN ON BUSY ... |
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Who is the number one bank? |
Reading that Wachovia Bank is ranked number 4, I was wondering who is ranked number 1? 2 & 3 would be nice to know as well. Need definitive proof please to get my best answer please. A... |
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Reg.sex offender at my workplace!? |
| Hey, I found out through an official website that there is a registered sex offender working where I work... I know the guy pretty well (or so I thought), but anyway, they knew about it in the HR ... |
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Is wal mart anti america in favor of profit? |
Additional Details i'm not implying they are or aren't, i'm curious to know what people think.... |
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My UPS package is in transit and out for delivery today, but it says schedule delivery of 1/04/08? |
| When will the package arrive if it is in transit and out for delivery today? Will it be today or by friday?... |
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How many Tesco are there in he U.K.? |
| I need some facts about Tesco??? as i have a job interview there in a little while, thanks.... |
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What message should I write in a corporate christmas card? |
I have to hand write about 80, so I dont want it to be too long.
What is appropriate?... |
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Has anybody ever heard of a bank putting a hold on CASH??!!?? |
| I have an account at Bank of America and I deposited $200 in cash yesterday. Guess what. I only have access to $100 of it for 5 business days. Does that make any sense whatsoever?? It's CASH!! T... |
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Difference between insolvent liquidation and liquidation? |
| Can someone explain the differences between 1) winding up; 2) insolvent liquidation; 3) liquidation.... |
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Which is a better retailer HD or LOWES? |
| Of the two company's list above who offer's better customer service to the general public.... |
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Jujeaux | Do you think automated response for customer service is the quickest way to lose customers ? |
not to mention a chicken sh*t way to run a business ? |
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richdevens
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Thank you for asking a question!
Your question is very important to me.
If you would like a reponse in English, press 1
Si tu quieres... |
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gayle V
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When any business looses the personal touch with their customers it will definitely loose a certain percentage of their customer base. My answer is YES!! |
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over_educated_under_everything
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If it's done right (and very few have done it right) it's actually pretty cool. Cox Cable in San Diego has an automated CS system and it's pretty good, but they are the exception. Most are nowhere near as robust as they need to be and are EXTREMELY frustrating. Do it right or don't do it at all, ya know? |
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Anony
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yes atleast i feel it is cause customers dont want to talk to a heartless can of tin they want to speak to a real live being |
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terr_232
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Yes i do |
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R M
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I think it depends on the alternative. Of course, having people answer the phone all the time in the customer service department is normally better - but when hold times are exceedingly long ("your average wait time is 20 minutes"), having an automated system take part of the load is much better. The alternative, adding more customer service reps, is not always feasible from a cost standpoint. |
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paperdollangel
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Yes!!!!!! |
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big bad momma
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'sthere no feeling like needing to talk with some one and getting a machine in the place of a person;it asks twenty questions that usually not related to what your calling about.it really get on my nerve it like wasting money and time |
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Gravy B
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no!!! I was dealing with customer service today. She was a friggin idiot. Sometimes automated responses can save time. It depends on the company and the problem.
More and more customer service reps are being outsourced to other countries, mainly India. Some accents are very thick and hard to understand. (Not the idiot mentioned above) |
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Don't Know
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If I have a quick question that they hear all the time - like what time do you close, what is your address - I don't have any problems listening to a recording. But if I have a complicated question, and after having to type in my account number, social security number, and every other number that has ever existed, and then I get transferred to someone and I have to repeat the same numbers all over again to them, I'm not happy. Unfortunately, moving to another company doesn't help, because they do the same thing. |
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