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E-mail management is exactly as the name sounds: managing one's e-mails as an employee to be more productive or an employer managing your workers' e-mails.
As an employee your job to e-mail management:
You should keep your personal e-mails to a minimum in the workplace.
Giving out your e-mail to mailing lists will run the risk of spam coming in overloading your employer's server.
Creating rules so that e-mails coming from certain departments or parts of the world go into certain folders helping you narrow them down by topic and priority ensuring better productivity on your part.
Learning how to express yourself efficiently will make your e-mails more effective.
Using appropriate signature(s) will ensure that clients have alternate ways of contacting you.
As an employer your job to better e-mail management is:
To have specific rules on what is appropriate content and what is not. (example: No offensive material like racist jokes, no provocative images, etc)
Educate employees on the risks of giving out an e-mail address to personal contacts or unknown web sites.
Teach employees how to manage incoming e-mails (into folders) so that they can action them more quickly.
Make your business e-mail signatures standard so that employees include the business's name, phone number, fax number, their group e-mail, etc
Create firewalls to keep spam out.
More can be found here:
http://www.amanet.org/Books/downloads/pdfs/E-Mail_Rules.pdf