I recently purchased a cell phone from a reputable internet company. The cell phone was shipped 2 day mail by UPS after 2 days I still had not recieved it. I looked on tracking and it showed it had come to Atlanta(where I live) and then for some strange reason it was sent to PA. 2 days after that after the box had been to PA, OH, KY, TN and two stops in GA I finally recieved my BOX. That is it, the box and the packing materials. The box had been opened from the bottom and someone threw a piece of tape over the huge hole in the bottom of the box and delivered the empty box on the door step without knocking. It was not stolen on the porch as a computer monitor was also delivered and it was fine. I have gotten cell phones from this company and I know it is not them. Has anyone had this problem before and how was it resolved. I heard there was a huge case with guns being stollen in shipment by UPS employees so now you can not ship them except overnight air.
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I called both the company who sold me the phone and UPS. The company is shipping me a new phone (They are a good company) UPS is doing an investigation? I just looked on line and there was a lot of stuff on UPS and thefts. I am not really "loosing anything" except that I have to go through about 5+ days more without a cell phone (I had the old one shut off to transfer the number) and I have to pay for service on a phone I don't have. The company activates the phone before they mail it. And I have had to use up a ton of my husbands cell minutes calling to resolve the problem.