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 Why does at&t have horrible customer service?//??!?

Additional Details
everytime i call customer service for at&t i get an american so it isnt the outsourcing....


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 I have got an appointment letter from PETTIT OIL COMPANY, 45TH PLOT JOHNKENEDY AVENUE.Please tell it genuinity
Please see the appointment letter and suggest whether it is fake or not.

DATE: 27nd November, 2007

PETOC/POC/UK.POC1005

ATTENTION: SANTU DEY,

EXECUTIVE...


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 Customer satisfaction and employee satisfaction is closely linked.?
What are your ideas for improving the company’s client and/or employee satisfaction and retention especially in the financial sector?...



ottawamickey
Has the employment market changed from an employer market to an employees market ?
I mean is finding a good employee these days difficult so that companies now are becoming more flexible while negotiating salaries.

If your answer is yes - what are the reasons ?
                     
 




Middleclassandnotquiet
Rating
From my experience, employers these days don't value "good employees" so much-can't explain that except that there continues to a lot of cost cutting going on which managers are bonused for-or perhaps there's a trend to train employees the way they like so they experience as a detriment. I don't know but I think this is very much an employer market. I personally have never worked harder for less per hour than the last 5 years. I've dropped out of the job market now so maybe eventually it will get better.


Irish
Rating
Jobs are very hard to come by even for the educated.


WB
not yet


robertspraguejr
Rating
It's not quite that cut and dried. Those jobs where the employers are sweetening the pie have much higher qualifications than most job seekers can fulfill. For the highly skilled jobs, it is becoming more of an employee's market, but some employers are finding ways around the problem by outsourcing, or importing the labor, which is another increasing trend.


abulshabab
Rating
ur asking a question that depends on too many factors, and doesn't really have a definite answer.

first of all, keep in mind that job markets obviously vary according to what country we're talking about. however, it's safe to say that in developed countries (and also maybe even in rapidly developing countries) you have overwhelming competition for the best jobs, which obviously gives companies an advantage when it comes to salary negotiations.

however, u can also bet on the fact that if a company sees great potential in a candidate, they WILL be flexible with salaries.

another factor that has a big impact is what the job is and whether or not many individuals fit that category. let me give u an example. one of my friends graduated from university a year ago with a bachelor's in business, his emphasis was information technology. academically he was an extremely average student. but when he graduated, and started applying for jobs (mostly in the arab region), he got excellent job offers, simply because there were very few fresh grduates who had studied what he did in university. and the employers were very flexible with more than just his salary!

so, like i said, company flexibility and whether employers find difficulty in finding good candidates or if employees are struggling because of competition really differs from country to country, from city to city, and from industry to industry, not to mention the current job trends (ex. whether or not right now the hottest job trend is to be a lawyer, doctor, financier, etc...)


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