 Have you ever had any problems with Ebay? |
cos I pay for an item but i didnt received it, I made a complain they said they sold it 2 days ago,
2 weeks ... |
|
 CitiBank is cheating customer ? Please respond.? |
| Citibank is charging to the customers with unauthorised and illegal credit card transactions. this happened with no. of customers. when they ask for details or signed documents, citibank says it will ... |
|
 Barclays bank? |
| does any one else find woman in barclays bank uniforms sexy. the teller in our local one is georgous!!... |
|
 What do you think about companies disciminating based on an "ethnic sounding" name on the resume? |
Have you seen this in action or do you think it is prevalent among many corporations?
If you had an "ethnic sounding" name or if you have one, would you change it for career ... |
|
 What is it called when companies leave there lights on at night when nobody is there? |
I read an article about it once and I'm sure there is a term for it. I'm looking around online but can't find any links because I don't know what it's called...
A... |
|
 Hi people, can u suggest a good name for my company? |
| i wanna start an company which will work for interior designs of corporate offices & residents which will also supply furniture & other civil work. i suggested quality interiors, quality ... |
|
 Factory workers......? |
| Without meaning to sound condesending - i find it very interesting when people have jobs in factorys doing jobs that we would never even think about - i.e. screwing lids on toothpaste tubes!! Do you ... |
|
 Cleaning McDonald's lobby survey? |
| what do you think in the priority list 1st 2nd 3rd and so on............example trash tables floors bathroom outside trash side ... |
|
 How liable is a corporation for inappropriate actions of an employee acting in it's behalf? |
Please answer in general but here is an example:
A telemarketer working for his corporation makes false promises to a called party. The first corporation has been hired / outsourced by a ... |
|
 Human resource question shouldn't i be told what i'm accused of if i'm getting in trouble for something? |
| at my job all the managers got together and bought a popcorn machine . they thought it would improve moral. we are on lots of manditory overtime and its been 6 months.the employees about 400 ... |
|
 What are some of the GOOD third-party logistics provider besides CH Robinson and FreightQuote.com? |
| What are some of the GOOD third-party logistics provider besides CH Robinson and FreightQuote.com, who can provide domestic Rail service as well as domestic ground trucking? Preferably out of C... |
|
|  |
GA frustration | How can I contact Sears executives - the top dogs? |
We have always relied on Sears appliances for our home. We recently, however, purchased a new home and also purchased all Sears appliances. We've had nothing but problems with one of the appliances and have met up with the most unhelpful and rude retail people in our lives. The company policies we've heard about are unreal! They refuse to replace a $200. machine but had the service person order over $1000. worth of parts for it???? I'd like to be able to report this to the senior executives just to see if this is actually 'company policy' or if they have a very uninformed store manager out in their network. |
 |
 
Connie
 |
Not sure you can get direct e-mails, by I am sure you can write to the address below and address your correspondence to one of the Executive’s indicated below.
You may also whant to address the press forum, that will almost guarantee you an imediate respond. Word of advice if you are dealing with a complaint, always stay professional.
Sears, Roebuck and Co.
3333 Beverly Rd.
Hoffman Estates, IL 60179 (Map)
Phone: 847-286-2500
Fax: 847-286-7829
http://www.sears.com
Sears Holdings Corporation's directors are as follows:
Edward S. Lampert, Chairman
Aylwin B. Lewis, President & Chief Executive Officer
Donald J. Carty
William C. Crowley
Richard C. Perry
Steven T. Mnuchin
Ann N. Reese
Thomas J. Tisch |
|
SDD
 |
My experience is that you trying to contact corporate executives is a poor choice. They cannot personally deal with hundreds of operational details. At best your request will get passed on to someone who deals in appliance service. You are much more likely to get some help by speaking to the manager of the Sear retail store where you shop. |
|
Flat_out_Bob
|
If your calling the store stop that will not solve your trouble. You need to call 1800 469-4663.
I use to work for sears. Their policy is if they can't repair it they will replace it. Keep up you MA or PA policy. Talk to a service manager. Be persistent do not lose your cool. Let them know that you may never shop at sears again!
Keep the service tech coming out if he gets tired of coming out he may just tell them he can't fix it then they will bring out a new one. As long as you have service policy they have to keep coming out.
Good Luck |
|
CMM
|
According to Hoover's the top executives for Sears and Roebuck Company are:
Aylwin B. Lewis:
CEO, Sears Retail; President and CEO of Sears Holdings Corp.
William C. Crowley
EVP, Interim CFO, Chief Administrative Officer, and Director; Chairman, Sears Canada
Mike McCarthy
SVP, Retail Operations
You can write them at Sears and Roebuck's company headquarters:
3333 Beverly Rd.
Hoffman Estates, IL 60179
phone: 847-286-2500
Fax: 847-286-7829
I hope this helps. |
|
ealallen
|
it should be on there website if that doesent contact managment or look up sears corporate through the internet |
|
Frank Castle
|
Why don't you do yourself a favor and buy another $200 machine at another retailer and forget about it?
It's already costly enough for all the users at Yahoo! Answers to waste our time with your question but to waste the time of a CEO over $200 is just insane!
I will help you for FREE with some stock tips (I am a Portfolio Manager) until you make $400 in profits so you can buy a new machine and forget about the whole thing.
Don't be such a cry baby for just $200.00
Top 4 Answerer. |
|
Melvin Avants
|
On January 3, 2011, a sears repair person ordered 3 parts for our built in double oven. As of today (2-16-2011)m the ovens are still not repaired, for various reason parts on back order, part recevived at Sears Retail Store and misplaced and to be reordered again on back order now until 3-4-2011.
This will be the last time that I will relay on Sears repair and most likely will never purchase anything else from sears. I am also sharing my experences with others. |
|
NancyJoTex
|
I've had a dishwasher part on order for two months now. The first month I kept getting emails that it was on backorder. I talked to customer service a month ago and then got an email saying the part was shipped. Haven't seen it yet. Yet, on that same day a month ago I ordered parts for our refrigerator: those came within a week. Now I've sent customer service an email. There is something dreadfully wrong with their parts ordering system. I've asked them to ship the part 2 months overdue with tracking. Next stop is the State Attorney General's office. |
|
happyfacehippie007
|
Frank Castle, it is the principle behind the $200 dollars, not to mention the aggravation. I found this thread looking for the address to send a letter to the CEO of Sears. We ordered a building (on-line) and my husband did not click a button to receive the free floor. In order to get the free floor, we had to order another building and pay for another building. After trying to get a resolution with customer service via the phone (India), we cancelled the second order that had the free floor. We did not need another building. We just needed the free floor that was supposed to come with the first order. I contacted our local Sears. I spoke to the Manager, Claudia. She was so helpful. We have our floor coming, but the local store had to take a loss (somehow). Anyway, I just wanted the CEO to know how the local store helped resolve our problem, when on-line customer service was unwilling to do so.
And, Frank, I guess you are used to swindling people out of money, since you are in the business you are in...you have a funny way of trying to gain clients by calling them "cry babies". Grow up! |
|
| |
|
| | |
| Questions List |
Answers | Last Post
| | | |
6 | 35 minutes(s) ago
| | | |
6 | 2 hour(s) ago
| | | |
7 | 5 hour(s) ago
| | | |
7 | 9 hour(s) ago
| | | |
7 | 11 hour(s) ago
| | | |
7 | 2 day(s) ago
| | | |
7 | 4 day(s) ago
| | | |
7 | 6 day(s) ago
| | | |
8 | 2 week(s) ago
| | | |
7 | 1 month(s) ago
| |
|
Homepage 
Financial
Forum 
Corporations 
No Spam
Adult 
Gambling
Unfinished
Deception
Plagiarism
Not English
