
Twisted Fairy
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Does your company have a policy regarding personal phone calls and cell phone use? If there is a policy in place, you need to give her a copy of this and have her sign that she has read and understands the policy. Pull her aside and ask that she limit her cell phone and personal calls to an emergency use only...unless otherwise discussed with you and prior arrangements made...ex: children who call and let her know they are home after school, etc.
Once you have discussed the policy with her then treat the situation as you would any other policy that is broken...verbal repromand, write up, etc.
If there is no policy currently in place, explain that she needs to stop using her cell phone during business hours ...as explained above. Then talk with your owners and other supervisors and write up a policy to be recognized company wide and give all employees a copy of the new policy. |

Mike
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First, do you (or your company) have a policy that limits use of personal electronic devices? Was it discussed during the new employee orientation?
If it's bothering you, and your a lead/supervisor/manager, then you owe it to her to correct the behavior now. She is there to do a job, but she needs the tools to do it properly, that includes mentoring by her leads.
If she doesn't listen, document it, she still doesn't listen, let her go. Then before you replace her, make sure your policies cover sue of personnel electronics.
While it might "just" be a cell phone, it might also be a camera, recorder, hard drive, etc. She's one USB cable and a Linux based OS away from downloading every document she can get her hands on, contact lists, proprietary data, costs volumes, whatever. Think you're business could survive that?
Happy dreams. |