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 Which accounting company will hire without an interview and pay more than $40K per year?
Just based on resume, background check, skills testing, and ...


 I need some office pranks. Nothing destructive or too time consuming, just some good pranks.?
I am bored and am in need of some new office pranks to pull on my coworkers. If anyone has any ideas how I can cause the downfall of my coworkers i would be very grateful!!...


 I just got an email from the International Monitary Fund about an ATM card?
OK, I'm only 14 and I don't ever remember anything like this! I don't even know what ATM cards are for or what the ITM is!

It says it will take 20,000 from my account until I...


 HELP!! Problem with a company!?
I need to file a complaint against a company but don't know how or where to do it.

Any suggestions?...


 How would you find the addresses of all the large companies in a city?
i want to send a letter to large companies with company cars explaing what i do....


 How old do you have to be inorder to work at starbucks?
Thanks :)...


 What is the name of the company that first introduced travellers cheques?
was it thomas ...


 Is there really any freedom in America, when big business can advertise us into killing ourselves from smoking
and overeating? People think they have free will, but then they go do whatever the advertisers tell them to do....


 If someone slanders you...should you ignore it?
I was advised to just smile and do your job and ignore them....


 Difference between controller and treasurer?
...


 Since Ford's CEO agreed to work for just $1.00 per year, what should the UAW agree to do?
I suggest a wage and benefit cut of about 30%....


 Is Starbucks worh working at?
Ive been offered to work at Starbucks and I am wondering if the pay is actually higher than minimum wage? If so how much(California)more? Is it easy to learn everything? Especially the drinks? Is it ...


 Do auto workers make too much money for what they do?
I hear arguments both ways, but I think the thing that has stuck with me most was told to me by a good friend. He is a corporate accountant and his wife is a teacher, both college educated. He told ...


 What to do about Walmart?
Super Walmart is coming to my town of about 17,000 and I am so afraid that means the end of our KMart and small grocery stores and hardware stores that I love to shop at. I refuse to go there and I ...


 I need to know a business that would have existed in the early 1800s.?

Additional Details
I'm trying to think of a type of business that would have existed in the early 1800s....


 Sweat shop exploitation of foreign labourers. Are you aware some things on the shelf in ASDA are made by?
Oompah Loompahs? Imprisoned in a factory!...


 How can I obtain a list and addresses of all the Target dept stores in a particular state?

Additional Details
Sorry, I assumed that the readership would know that the obvious answer - go to target.com - was problematic. Of course one can go to the website and search for ...


 Ebay, Royal Mail, Paypal Refunds ? Who is the LOOSER ?
OK,

LONG STORY SHORT,

Sold item on ebay, guy paid with PAP PAL, I sent via Royal Mail recorded delivery..

Buyer says item not recieved, I tracked the parcel and ...


 Was there any yahoo award lottery for 2007 which was organised by yahoo lottery inc?
A week ago i received a mail informing me that i have won ptrize money of one million us dollars[1000000] for the year 2007 lottery promotion which as organised by YAHOO LOTTERY INC for the ...


 Why is walmart bad to the community?
...



alymore
How to improve customer service?
i am currently writing a proposal on Total quality management.. and my focus is on quality customer service.
                     
 




zissou
make sure your employees are being treated well and that they are happy with their jobs

if they are the ones providing the customer service, it is essential they are working within a positive environment.....


♫♪♫ PINKY ♫♪♫
Rating
qualiy customer service is diffrent from improving customer service, but when ever the customer can leave feeling totally satisfies then you have given them quality customer service.


Royallady1947
I think one of the best things you can do while writing your proposal on custumer service is to think deeply what you would find top notch if YOU were the customer. I know one thing is being able to talk to a "real human" who is polite, knowledgable and actually follows through with what they promise. I wish I knew what kind of business/corporation of which you are speaking for there are different ways to handle different business. IE. A service business as opposed to a department store as opposed to an online business, etc. You get the idea. Customers like to be listened to and treated with respect no matter what the business is for, after all, if you don't have happy customers, you don't make money. As I said, try to disinfrancshise yourself from your side of the business and place yourself on the customer/client side while thinking through this proposal. I feel confident you will be able to come up with some excellent ideas. Good luck to you.


Skinny Kid
Rating
have more employees walking around the store asking people if they need help


writerbynature
Rating
Link below is to published article:

Ten Tips for Turning Customers Into Your Biggest Fans


Pervtor of Pervatia
Rating
One thing that makes a difference to me is being able to talk to a person when I have a problem. But be careful if you use an Indian company for phone customer assistance, they have been getting worse and worse. Lately Ive noticed that the people that the Indian companies have hired can hardly speek english.


Malaia
There are some great links to customer service management and what makes great customer service.
I would focus on the customer experience at your corporation.
The best definition of customer service is EXCEEDING expectiations when delivering customer service. That means not only satisfying a customer's needs and concerns but to give support and service above and beyond what is expected.
Be your customer's advocate.
Be responsible to your customer
Make the customer feel special
Resolve their concerns and then go an extra mile

I hope this helps


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