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 How to let the clients answer my mail on the quotation?
Pls help to tell me, after I sent the best quotation, Why the clients can't give me any answer. even I sent many letter on the thing, but they don't give me any information on the quotation....


 Who is the Chief Executive of Tesco and how would I contact him direct?
I am being stonewalled over a serious dispute with Tesco and wish to escalate....


 In general, do you think the selection process in most companies is fair?

Additional Details
It seems that candidates need more than IQ, they also need EQ (emotional intelligence) experience and skills come thirdly....


 In law what is the meaning of Subrogation?
...


 How do you take a public company private?
how much stock do you need to own....


 Does anyone know the 1-800 number to usps?
I need the number to the united states postal ...


 Who's bill gates?
...


 Is there really a fergusalex inc.?
...


 What's the largest company in the world based on number of employees?
...


 How does Wal_mart affect the economy?
...


 Will you join me in boycotting Citgo gasoline stations?
They are owned by the state controlled oil conglomerate of Venezuela, headed by the loathsome Hugo Chavez....


 Citgo American?
Citgo is a company owned in whole by the government of Venezuela but is incorporated and operates in the US. Would you consider them to be an "American Company"?
http://citgoboycott....


 Is it normal for a Ltd Company to change thier registered address 6 times since 1992?
If so why would companies do this?
Additional Details
Ok here is a bit more detail. The company dont have offices, it is purely a name on paper so they dont ever move, it was set up as a ...


 What do I say if asked on an interview, why would I like to work for their company? ?
...


 What do you think the decline in customer service in the U.S. is caused from?
Low Pay, Manager's that don't care,Overpaid C.E.O and Upper Management?? what is your view on ...


 Can you use a wal-mart credit card at Sam's club?
...


 What should be done if you suspect your business partner has engaged in pre-marital interdigitation?
Many times when in a business relationship we sometimes forget our professional image....


 How can you get employees to focus more on their job responsibilities in hard times.?
I supervise an office composed primarily of female employees. Our office has been hit with an extraordinary amount of work considering the size of our work force, yet
it must be done. My ...


 Writing a resignation letter with negative statements about manager?
i am leaving the company i currently work for.my co-workers told me i should also send my resignation letter to corporate with details on my manager not attending to her duties and also demanding ...


 Is there any free website where I can find the exact date when a company was founded?
it's an astrological thing and I need the exact date when the company I work for was founded to see how it's going to be doing this year.
Additional Details
Companies in US ...



Jay
How to reply to customers who send orders for a product directly to head office? instead of local dealers.?
In this case we cannot take the customers order. But have to reply to him. What should be the reply.
                     
 




zpoetress
Rating
You did not give enough detail to answer your question.


Stephen K
Rating
Dead Customer, Thank you for your order for a matching set of all-purpose scrapers.

however, we cannot accept your order. As the corporate office, we actually have none of our product here. That comes from our warehouses and goes to many of our local dealers for distribution.

By your address, you can go to the House of Fabulous Stuff at the nearby Esplanade Mall in Cityville for this item.

As a way of thanking you for your dedication, we have enclosed a coupon for $5 off your next purchase."

[or something like this]


newyorkgal71
Rating
Dear Valued Customer:

Thank you for the order you submitted to our headquarters.
Unfortunately orders can only be filled by our local dealers.

Enclosed is a list of addresses of local dealers in your city.

Please contact our local office regarding your current and future product purchases.

We look forward to maintaining a good business relationship with you.

Sincerely,


Wayne G
Forward the order to your regional office with an explanation, and request that they enclose their contact details for future orders.


Casey
In this case I would say you have two choices. Either reply to the customer with a thank you for their order, but unfortunately you aren't able to process it at the head office. Let them know you will be happy to forward it this time but request that in the future they direct all orders to their local branch. Be sure to include the contact info in case they don't have it.

Or, you could just suck it up and provide good customer service by forwarding the order right to the local branch. Sure, it's kind of an inconvenience to you to have to do this every time they place an order, but they will be grateful to you for handling their requests and not making them go through someone else.


Rita D
Politely explain the company policy and give the customer the phone number and address of the local dealer. Pretty simple.


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