hi a quick question that i would like help with please, yesterday i went to tescos changing and feeding room to feed my 5 week old baby. when i sat on the feeding chair provided, i fell back and banged my head on the tiled wall behind me. ( thank god i had my hair in a pony tail to cushion the blow. and my son was fine.) on close inspection of the chair i found that the bottom of it had come a way. which is what had caused me to fall back, you could tell it wasnt me that had caused this and it was wear and tear to the chair. i went to see the manager who did a accident report and made sure we was both ok. she took the chair away but not before i got some photos of it on my mobile. she is now refering it to there head office what will happen now and how can i take it further? ( i know they wasnt no serious injures but i was very shaken at the thought that if ihad injured myself, or at the worst knocked myself out i would of dropped my beautiful son on a tiled floor and we would both of been locked in that room for god knows how long) many thanks