 Walmart is the Devil, did you know? |
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While the retailer (Wal-Mart) said it would not push employees to support a particular party, Wal-Mart media relations director David Tovar said some employees had been upset by a ... |
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 Why do people work in retail? |
| Besides the fact that you're making money, I can't honestly think of any other reasons anyone would. And yes, I myself work in retail.... |
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 Do people buy food at wal mart? |
| im a 99 yr old michael jackso wanabee and i need to know if people buy food at wal mart.... |
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 I wanna kill my boss but I can end up in jail. Do you have any other suggestions to cope with him? |
| He just gives better treatment to other employees. I have been longer in the company but that doesn't seem to matter. If I make a proposal he says no, even when its good, while any proposal from ... |
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 Should the US Govt bail out GM Ford and Chrysler? |
There is a nice article about typewriters dying out and was replaced by wordprocessors and computers - without govt interference.
what says you?
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These private ... |
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 Who owns the post office? |
| Can anyone tell me please who owns royal mail or the post office. I have been told this today and i don't beleive it. Thank ... |
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 True or false? |
i ll like to know if microsoft and yahoo have organised any lottery or promotion with 1 000 000 £ reward, i received an email about that
... |
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 Is this B.S? Or is this real?!? |
I got this in my e-mail... and wondering if it's bull.
They gave a phone number, and everything at the bottom. I just copied what the "information" was.
C... |
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 How many cows does it to take to screw in a light bulb? |
| weed smells funny do u get the munchies when u smell it i do so now to the question how many cows does it take to screw in a light bulb?... |
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 Do you think Hillary is qualified to be the leader of the western world? |
| I feel that she does not have the knowledge, the know how or the strenght to be a Commander / Chief. To her this is all about the celebrity and she is out-of-line to be running. She thinks she ... |
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 Ok now after reading about why there was a walkout at a Walmart I hate Walmart too but why did so many people? |
| why did so many people hate Walmart before these reasons surfaced? a lot of people have been anti-Walmart like forever, why????... |
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pocketfulofsunshine | Is the customer *really* always right? |
Additional Details
By the way Rick S. I'm not stupid...just so you know...I work for a huge retail chain, and it p*sses me off when we have to do whatever the customer wants, so we won't lose them.
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beautifulstranger013
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Sometimes they are, and sometimes they arent. The problem is you have to make them feel that they are always right. The only people should should correct customers (if needed) are the managers or store owners. |
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healthykidnow
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No and companies should realize that and quit abusing employees! |
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Amonda
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Absolutely Not! We just make them think they are. |
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Just_gone
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No. But if you can only deal with the nice one's, you miss a lot of $$$. |
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Sam
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Never! But we have to make them believe that they are. =/ |
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curmudgeon
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if you want to make money, they are. |
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QWERTY
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In a word...no. |
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blueabe162
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Most of the time, customers are NOT right!
I used to be a manager of a burger king. We had a sandwich promotion, something like a rodeo burger. It's everyday price was 99 cents. The combo was $2.97 which consisted of the 99 cent burger, 99 cent fries, and 99 cent drink. As you can see, absolutely no discount whatsoever.
These people both ordered the combo, "king sized" it, and got milkshakes instead of soda. Milkshakes are usually about $1 more than soft drinks depending on the size. In this instance, it was $1.39 more because it was king sized.
A few minutes after getting their food, this ladybrought up a piece of paper and said that I ripped her off, and that i owed her $3. She tried telling me I did not give her the discount. I showed her the math and also explained there was no discount because it was just a promotional sandwich that was grouped with two other things. She also failed to get it through her head that milkshakes were WAY more expensive (as it is everywhere when you add a combo!!) , and therefor making the price of the combo higher. After argueing with her, I showed her our "cheat sheet" that clearly stated "No discount for" and the combo that she ordered. She demanded to see the manager. At this point, I was already annoyed, and I told her I was the manager, because I was. Not getting her way, she demanded to see someone over me. I told her my dad owned the place and that he was in the carribbean, so I guess that would make that person me.
Customers are NOT always right, they're usually wrong. However, they throw a fit and instead of a scene being made in the store where other customers can see it, stores usually cave in just to shut the customer up. |
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Phoebe
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(one of theses questions, ug). o but it makes the customer have a sence of power |
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Grapies07
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well my brother said, the people at asda should give me money because i do a lot for them.
(he kicked a bottle out of the shop)
So the that is a totally stupid phrase. lol |
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tacosarethebest
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Certainly not. But you always have to treat them like they are! |
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Rick S
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Yes, if a guy tells the waitress, "Let me see your boobs, she MUST show him!" |
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gerdef270
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no |
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Jana
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according to my mom, who is a retired police officer, in her business the customer WAS always wrong .. |
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gino
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No, the customer is not always right.
I believe that saying came from some sales manager training a new salesman in an attempt to tell them to agree with the customer. The salesman keeps saying yes, yes, yes, then when the time comes for the salesman to ask the customer if they will buy, they say yes. |
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XoSuGaRbAbiiXo
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No. |
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a-mac
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If your company has good customer service, then you bet we are! |
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progunr
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No, they are usually wrong, but in the desire for huge profits, many businessess adopt this policy in an effort to win more customers over to fill their company with profit.
In my business, Debt Collection, the customer is ALWAYS wrong, if not, they would not be talking to me!! |
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Roger L
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No, Notice how all the big companies always say this. The small companies who actually have thinking abilities Know that the customer is not always right.
If someone tells you you are an idiot is he right cause hes the customer , I THINK NOT |
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Nate
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Yes...even when they're wrong. |
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