 Do you think within the next 3 years or so more companies will allow you to communicate with them via Email? |
| & Text Messaging @ a higher percentage than currently communicate that way..??.. so as to avoid HAVING to talk to some Rep. who will ask you a million & 1 questions & try to sell you on ... |
|
 Rite aid stores? |
| Have you shopped at Rite Aid pharmacies and front-ends of their stores? How was the experience and do you continue to shop there?... |
|
 Do 3rd shift workers deserve more $$$? |
Lets say you have 1st, 2nd, and 3rd shift. Do 3rd shift workers deserve more money? Why?
Additional Details
In addition, I work WED THUR (2nd shift) FRI SAT (3rd shift) so how can ... |
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 Can ANYONE pleeease buy me this? |
Hey hey, I know this is really dumb of me to ask but I reallllly want this Laptop:
HP Pavilion dv2000t ....or a cool laptop with 1GB or more
I have a Sony laptop now but i can�... |
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 Why are things so cheap on eBay? |
i don;t really get it,
what about their quality?, i never tried any buys there so tell me about ... |
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 Atm bank fees? |
| My bank (TCF) which hypes up their totally free banking charges fees when you dont use their atms. So going to a non TCF atm I get charged between 1.50 and 2.50 from that institution and in addition T... |
|
 What is the difference between Indian management and Japanese management? |
| i am a management student.i want to make a project on indian management vs japanese management.i want to know the difference between in their techniques ,skills,organizing and controlling ,organizing ... |
|
 Thames water recently wasted hundreds of squillions of gallons? |
| Of water recently in Hammersmith so much so they flooded peoples homes and cars with it. then they spend millions of pounds asking us not to brush our teeth or water our lawn. Then the water bossed ... |
|
 What is a good name for a company? |
| The company will be in ophthalmology. We don't want any combinations of words or funny spellings. It has to be simple, start with a letter near the beginning of the alphabet and easy to spell. ... |
|
 Fedex sunday shipping? |
does fedex ship or deliver on Sundays?
sony ships with fedex and if my order comes in 4 days (the standard) it should be here Sunday because i ordered it W... |
|
 How much $ do Starbucks employees make? |
| Just wanted to know how much they make at starbucks in Michigan- Thanks!... |
|
 Why do you continue to shop at Walmart? |
| I often hear people whining and complaining about the terrible service, poor qualitiy good, and the endless long lines, not the mention the dirty floors and aisles. I don't know whats worse the ... |
|
 Ans the following questions pleas!!!!!!!!!!!!!!!!!? |
carbon deposite after burning... 4 letter word?
control of finance...5,7 letter word??
monument such as cenetoph...8 letter word?
relating to coats of arm.....8 letter word?
... |
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 Verizon over charged me what gov agency do i call to work it out? |
| my phone bill jump to $300.00 when i have a flat rate of $56.00 a ... |
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 Does anyone know who the boss of British Gas is please? |
| I want to take him to the small claims court but cant find his name ... |
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Reno M | Question to shoppers: Do you think “customer service” has gone downhill? |
Is it just me, or does it seem that whenever you shop, rude and unprofessional service is the norm nowadays? |
 |
 
fiestyredhead
 |
Yes, I have noticed a lot of things have changed since I worked in retail. I think some of it is the low pay for all the work. I also believe alot of it has to do with the fact that the customers are cranky, or the kids are left to run around like animals. And after awhile it makes the employees cranky. I can't say that I blame them for that. I get cranky when I see how kids are behaving and nothing is being done. |
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kit
 |
Customer service is no such thing these days. They either are rude or talk about me behind my back. I have seen the tellers did it when my account was hacked into, but one of the tellers (the one that didn't handle me) thought I was stupid on not knowing how to use an ATm. It was rude and inconsiderate. |
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regerugged
|
In some cases, I think customer service is non-existant. Did you ever go into a Kmart and find one cash register, out of 15, to be open? |
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Flyboy
 |
Sure it has gone downhill in many organizations. But, as always you get what you pay for. Part of the problem is the American consumer who continually demands lower prices. Customer service has a cost. Sellers want to make a profit. Lower prices mean less room for profit and the seller will try to cut costs. Quality and customer service usually suffer. You can easily get great customer service from higher end sellers. All this, however, does not excuse rudeness on the part of a store employee. What it all comes down to is this question:
Who benefits from a $13 refrigerator? |
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nickhawkins21
 |
There are some places where they still strive to provide excellent customer service but then there are the companies who do not care about customer service and just want to treat their customers like "next please". I know personally I will not go somewhere unless it has good customer service, I will even pay more for the customer service because I know that the staff is trained and not just thrown into the mix and doesn't know what I am talking about when I ask a simple question. |
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Christine
|
omg yes! my dad once told me this story! its true! a RICH man didn't feel that well so he didnt want to shave, or do anything really so he looked really bad. he went into his bank (where he keeps his money not HIS bank) but yes, and they treated him terribly because of how he looked. the next day he felt better and wore his rich clothes and looked really rich and everyone was nice and caring towards him. he took out all his money that day. the bank manager asked him why and he said yesterday i came in looking bad and you didnt make me feel welcome. this day i come in looking fabulous and you treat me well. that is not how it should be. and yes, i mean i'll be calling some employee and they are rude, slow, and just dont care about me-- come on people! do you want us to pay or not! |
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pattibcacl
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yes you are quite right about that so very rude |
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Sir Richard
|
Customer Service is a cost center for mass retailers. So such service is kept to minimum. That's why in places such as Walmart, you hardly have any customer service to help you find things. The Return dept is also a necessary evil to the stores because in America, all stores have Return services. But they just want it over with.
If you go to pricey places where they have heft margin and you have big wallets, service quality is definitely there. |
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