 Does this email (to a boss) sound ok? thanks!? |
Dear Mr. ....
This is ......... the manager in (location) shop '(shop name)'.
I hope that you are ok.
Please allow me to give you a little feedback on what ... |
|
 I don't get ship to store at walmart? |
| I bought a ps3 w a $100 gift card online and it told me it will take 7-10 buisness days. I don't get it, why can't they just get a ps3 from their stock and give me a $100 gift card like ... |
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 Why should we bail out GM, Chrysler and possibly Ford, when they choose to send jobs overseas? |
| Someone please give me a good argument for bailing out the big three when, for years they have all chose to export their work overseas for cheaper labor and by doing so put the American worker out on ... |
|
 Is it legal for a store manager to use vulgor terms to you and about you in the work place infront of customer? |
| is it legal for a store manager of a multi million dollaer company to use vulgor words and terms towards you in your work place infront of customers, is there some sort of legal action to be taken ... |
|
 Why are some of you people even on here.? |
The only stupid question, Is the one you don't ask.
Yet, a number of people on here, truly show how smart they are not. Or should I say Illinformed. Please, Go take your frustration, and ... |
|
 Can Wal-Mart Refuse To Sell Me A Product? |
| I went in there to buy "Creatine" a body building supplement. I am 17, and the clerk refused to sell it to me because I am not 18, the container that the creatine comes in sais NOTHING ... |
|
 Will the UAW cave in? Or will they send GM into bankrupsy? If they do, how will that help them? |
| Are UAW people really that stupid? Don't you have to have at least an 8th grade education to work for the UAW? Does the UAW want the strike so they can have another vacation? Are they really ... |
|
 Why do GM workers strike? |
| Do you think one day you will wake up to find you are just another statistic of a company that moved it's shop to Mexico because it's workers are greedy? GM, Ford, Chrysler can't move ... |
|
 What's Up With Wal-Mart banning the early release of its black Friday sales? |
| I have seen a lot of the "Deal" websites post a letter from Walmarts lawyers saying that they will take legal action if the websites continue to post the black Friday sales ads early. What ... |
|
 Charity shops Edinburgh? I was shocked at the rip off prices of donated items! Have you found this in others? |
I was looking at jeans and tops priced at H&M new look prices etc. new! I was absolutely appalled! They were even asking like 4 quid a book etc.
They lost out on about 10-20 quid of My ... |
|
 Why the "INDIAN" name of indian airlines is changed back to "AIR INDIA"? |
"INDIAN" name of indian airlines is changed back to "AIR INDIA"
.. is there any special reason in it.... |
|
 Where is my W2??? |
| haven't recieved W2 from Walgreens a company used to work for. it's been about 2 years. we've tried calling them , mailing, emailing and such and still nothing. i don't know what ... |
|
 Has anyone ever heard of PM-FASTAUCTION.COMLASVEGA... NV they are taking money out of my bank account!!!? |
| I noticed on my bank account statement that a place by this name is taking money out of my account on a daily basis....I don't have any idea who they are!!!! And I can't find them....has ... |
|
 What is a good name ? |
| what is a good name for a clothing retail company that only sells American made clothing? For DECA... |
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lil_mami_e_2007 | Say you work at kroger, and you get customer complaints, how would handle customer complaints? |
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 |
 
num1huckfinn
 |
LISTEN to the customer, apologize for the mistake, and try to make it right. The first step towards customer complaints is always try to understand what the customer is complaining about and never TALK to the customer without a smile on your face.
Think about it when you have a complaint at another store??? The manager will
Listen to you
Apologize to you
Make sure he Understands you
Apologize again for the problem
Refund/Resolve/Replace the problem |
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YSP 2
 |
if it's a legitimate complaint, work on making it better |
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*ThnksFrThMmrs*
 |
Ah, grocery store customers...
If it's a legit complaint, try to rectify it. If you can't, refer them to the person who can. If they're stupid ones (i.e. there's a grape on the floor...yes, I had someone say that to me once) go, or send someone to see what they're complaining about, and if it's worth fixing, do it (pick up the grape, tape the sign back up, ect.)
Thank God I'm done with cashiering...worst year and a half of my working life! Good luck to you though. |
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susieq ♥'s all 7 words
 |
Used to work at Dillons (Kroger owned) I just called the manager and let him handle problems. |
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M O
|
I worked at Kroger, and I simply just appologized for the stores
- high prices
- poor selection
- uncleanliness
- rancid produce
and told them that Kroger blows and they should probably shop somewhere else.
This probably isnt too advisable if you want to keep your job. I actually didnt care about mine, and one day, I told a customer that asked me why I didnt smile, "Look at me, I have a college degree and Im a cashier at a grocery store, why should I be smiling?". I ended up quitting after the manager threatened my job over that.
If you like your job, Id just apologize and refer them to a manager, or the supervisor of whatever department they have complaint with. There is also a customer service desk in every Kroger Ive ever been in, you can send them there. |
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fred6636
 |
"you know that happens to me too and I HATE when ____
happens myself !"
I will do MY darndest to make sure that this is resolved/fixed |
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smiling_freds_biz_info
|
Think how your Boss would handle it - Do that. |
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