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 I shipped an Item I sold on Ebay to the wrong address?
I shipped an Item I sold on Ebay to the wrong address..the apartment buildings address was ok, but I made a mistake on the apartment number, 105 instead of 1105, I did have a delivery confirmation ...


 Whats a good web hosting company for music producers?
I would like to know whats a good web hosting company for music producers....


 When do you think the present recession will end??/.?
the current recession is showing no signs of abating.when according to you it will start weakening ..and finally end....


 What stores are going to go out of business?
I was told a lot of stores will be going out of business after Christmas and I was just wondering if anyone knows which ones are going to close? Thank You!
Additional Details
Meh Yes ...


 Can a Wal-Mart employee confirm the existence of a store policy described in my details?
I went to Wal-Mart late Monday night. There was about 15 minutes left until Tuesday, the day a movie and a videogame I have been waiting for were set to be released. Now, I've done the midnight ...


 R sales people only as good as their products and managment support?
i mean enterprise sales not b2...


 When do you pay postage and packaging on eBay?
Is it when you are paying online?
Or is it when you pick it up?

When do you have to pay the postage and packaging when you buy something on eBay.co.uk?

On ".co.uk"...


 I was fired. How can I contact wal mart by email?
I was hired April of 2007 and fired Dec of 2007. My last paycheck stub shows a little over $60 was taken out of my checks for Aflac but Aflac says (I have it in writing) that they did not receive ...


 What do you think about this for extortion by Royal Mail. If someone inadvertently?
forgets to put a stamp on a letter or the stamp comes off. Royal mail will deliver that letter to the address it is intended, but they will add on a £1.00 surcharge plus the cost of a second class ...


 Please answer this statement as being true or false and tell why it is true or false. A man goes into a?
Casino with only one hundred dollars. He has no credit cards or credit and no access to any funds for that day. He plans to play roulette. Therefore he has a huge advantage. He can only lose one ...


 How I can open a corporation in state of new york?
How autorice the corporate ...


 Is it important to use computer in accounting?
...


 I see someone from a lotto company saying that my yahoo email has won me money is this you are is this fraud?
Please call me or give me your number/...


 Is QUIXTAR a scam or pyramid scheme is disguise?
I have been approached by a few different people reguarding this co should I act and buy in to the company or not?...


 Is Wal-mart good for the U.S. economy?
...


 Largest employer private or public?
...


 Need a name for a coffee company with the work "buck" in it?
what do you think??? Yes a bit random...help me please
Additional Details
Thanks for heads up buckshot...Didn't even think about the big guys having rights on buck or star....


 Got interview at Lidl next week but am put off by the bad reviews the company has got.?
Can anyone tell me what they are really like to work for?I am not afraid of hard work but I expect to be appreciated and respected by my employer.Hoping someone with experience with this company can ...


 What is wrong with America? I have a B.S.E.E.T. and I am stuck working a job for $14.35 no hope of any better
Gas is over $3.00 a gallon, milk is more then $3 a gallon, if the minimum wage kept pace with inflation since the 70's it would be $17 an hour. When did we become corporate slaves? With all ...


 Wal-mart associate emergency information line?
I'm am trying to figure out if I have to go to work because of the ...



STFU, Squirrel
Should corporations be fined for bad customer service?
                     
 




Gaspode
Start with the banks. But use firing squads not fines.


Dizney
Rating
no - they loose business and that hurts them where it counts.

Who would get the fines? The government?


Groovy
Rating
Normally, I would say no. I would go elsewhere and maybe talk to the management. But, dang it all...U-haul had the worst customer service I have ever seen. This one woman was virtually psychotic and was giving me and my nasty looks because my son was laughing. Oh, and I picked up a cup on the floor and couldn't find a garbage. I asked here where I could throw it, which wasn't even mine, out and she yanked it from my hand and told me it was over there. Not to mention that they messed up our reservation for a truck and she had the nerve to get mad at us. So mad that we got mad back and that we were almost thrown out. Psychotic!


Timothy W
Rating
Absolutely not. By the term 'fine' it is implied that the level of customer service would be monitored and overseen by an external agency with the power to levy fines and penalties - and this means either a governmental or quasi-governmental entity.

I believe in a free market economy, the customer gets to 'vote' with their wallet whether they want a particular vendor to succeed or fail.

Rather than have an outside agency police customer service, let the market decide. Why?

1) Having an outside agency monitor CS is practially unwieldly. Would they eavesdrop on calls? What standard would the develop to rate with? Level of CS is subjective - interpretation would by definition be flawed.

2) Anytime you have an outside agency policing a company, the system is vulnerable to bribery, lobbying and cheating.

3) Level of CS isn't the whole story - in many cases the consumer is willing to accept a lower level of CS in exchange for cost savings. Why do people go 'self-service' in a warehouse (Costco) rather than Nordstrom?

Good question. Best to you.


silver_dreams_75
Rating
Corporations themselves should not be fined for poor customer service. Instead they should spend more time and energy on training their staff properly so the employee can handle any outcome of a situation with a customer properly. I believe proper training is the only way to "fix" bad customer service.


Chsel
Rating
No customers shouldn't be giving them their money.


Lowa
Rating
Yes! And the fine should go to the customer! In most cases, if I receive bad customer service I would take my business somewhere else, but I have internet service at home and I can't live without the internet, but I don't really have any other option in my area except that one company and they are HORRIBLE!!


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