my son works at a tesco local and has done since he left school 2yrs ago. he has recently been promoted to team leader and sometimes has to manage the shop. to my horror, he told me that apart from learning how to use the till, stocking up ect, he has had no training whatsoever on how to deal with joe public in challenging situations ie how to defend himself or even if he can, his legal rights ect.is this true all you tesco workers??he states that tescos dont invest money on their staff training and thats why they have so much money.. he has never been on or been offered any sort of training course since hes worked there, not even first aid.i just wondered how many of you have come across this..
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my son works at a tesco express and to my horror he told me that apart from the basic running of the shop he has had no training whaysoever on how to deal with joe public in challenging situations, not even a first aid course. is this true????? he states that tesco dont invest in their staff and thats why they have so much money. he has no skills (apart from his owm reactions and instincts) on how to deal with an aggressive customer, talking, defending himself ect. he has no idea about the legal side of things. this is sooo wrong isnt it. how many of you tesco workers have come across this??