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 Can someone pleases tell me the main competition of British airways?
And also their target ...


 Has anyone heard of the company Kenco?
what type of company is it?...


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 Who is the CEO of Aquafina?
This is for a POD project in school....


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...


 When calling a large company what automated greeting do you prefer?
When calling a large company what automated greeting do you prefer?

A. "Hello, and thank you for calling Big Company! One moment while I find an agent for you."

B. &...


 Cant some give me the email of the company hdcon international?
pls i realy need the feed back ...


 Is www.Alibaba.com a legit company? Has anyone bought anything from them and actually got the product?
I was doing some searching for a car part, and the website came up. They have a lot of crap, and everything looks legit. Looks like they are trying to hard at saying that this is the real deal???...


 Why do Sam's Club only allow members on their store?
they only allow members and they charge $40 membership card every month!
its crazy!
Additional Details
yea, I have to pay every month to shop at your store? plus the humuliation of ...


 I need a map of westchester?
i am a salesman and i need a detailed link from the five boroughs to westchester-a ...


 Did my "boss" have the right to do this?
I work part-time at In-N-Out Burger as a level 1 Associate.
And my boss told me to go home because I didn't say "Thank you " to the customers as I handed them their food. His ...


 Is there any law in India to restrict the number of overtime hours worked?

Additional Details
please provide me the details of the A...


 If 1+1=2 so what wron with 4-2=2?
please explain in logically way for me to choose you one as best ...


 Why does the price of almost everything at Walmart end in an 8?
I just find this curious... I was looking at my receipt from yesterday and all but one item ended in 8. The one that didn't ended in 4. Can anyone explain this?...


 Is it unethical for a company to purchase shares of its own stock to improve measures of financial performance
...


 Name of non profit gas company in U.K.?
...


 Help,I have a problem with my boss at work?
I work in a very number driven department in the banking industry and they are offering a $20,000 bonus at the end of this year for the person with the highest numbers. I am one out of 4 other top ...


 Does $e>< happens in INDIAN offices?
...


 I received form from MANAGEMENT YAHOO MESSENGER LOTTERY INC.Help me please to know that's is true or not ?
...


 Does anyone know the email address for Ann summers catalogue?
...



Donod
What is the difference between a procedures manual and policy manual?
                     
 




steve j
Rating
A procedure is a specification of series of actions, acts or operations which have to be executed in the same manner in order to always obtain the same result in the same circumstances (for example, emergency procedures). Less precisely speaking, this word can indicate a sequence of activities, tasks, steps, decisions, calculations and processes, that when undertaken in the sequence laid down produces the described result, product or outcome. A procedure usually induces a change.

Procedure may also refer to:

Instructions or recipes, a set of commands that show how to prepare or make something
Subroutine or method (computer science), a portion of code within a larger program
Algorithm, in mathematics, a set of operations or calculations that accomplish some goal
Surgical procedure, in medicine, treating diseases through an operation; see also List of surgical procedures
Legal procedure, in law, the body of law and rules used in the administration of justice in the court system
Civil procedure, criminal procedure, administrative procedure, labour procedure
Parliamentary procedure, in government, the process used for decision making by a legislative assembly. This includes legislative procedure.


V

A policy is a deliberate plan of action to guide decisions and achieve rational outcome(s). The term may apply to government, private sector organizations and groups, and individuals. Presidential executive orders, corporate privacy policies, and parliamentary rules of order are all examples of policy.

Policy or policy study may also refer to the process of making important organizational decisions, including the identification of different alternatives such as programs or spending priorities, and choosing among them on the basis of the impact they will have. Policies can be understood as political, management, financial, and administrative mechanisms arranged to reach explicit goals.


Fancy That
Policy manual defines what your general intentions are. Procedure manual defines how you are going to achieve those goals.

There is a hierarcy, each document becoming more specific and discriptive. At the top you have policy, then procedures, followed by work instructions which are quite detailed. Work instructions can be followed by protocal. Protocal are very very specific work instructions that you would use, say in developing software or blueprints, where everyone has to do it the same.


Free Thinker
Rating
Procedure tells you how to do something.

Policy tells you this is the rules, follow it!


Vicente L
policy manual says what the general purpose or intent is for a specific procedure is.. For example...to prevent stampede in a fire situation in the office... an orderly procedure for calmly queing to the nearest exit and signs to the nearest exit is intituted in your office procedures.


sreenivasa m
Rating
It is like bare act and the rules and regulations made under the act. A policy manual is document laying down the policy and goals of the organization and how to achieve the goals , the manual of procedures will lay down.


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