 I received a letter in the mail from Plus One Lotto E-Payment Inc, is this a scam? |
| I received a letter in the mail w/ a $3,000 check saying I needed to deposit the check to receive my prize winnings. The company address is in the Virgin Island and the letter was mailed from Canada. ... |
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 Why can't we make oil co. and other big corp. mandatory put 3% of their gross profit to help the poor.? |
| this is aside from some of the charitable contribution that they give to ease their tax burden, make the 3% available by giving the poor and disadvantage of this country more on education social ... |
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 I've heard a rumor about Walmart.? |
| I've heard a rumor about Wal-mart opening their products before selling them to customers, and was wondering if it was true?From people I do not know!... |
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 I am a Wal-Mart employee , today i was denied a 15 minute brake by the manager and i recorded it can i sue? |
| im a wa-mart employee and had been working 6 hours straight and the manager denied me a 15 minute brake which is illegal in new york state . and i recorded when he said it can i sue wal-mart ?... |
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 Retailers must be made responsible for the vast amount of packaging waste? |
Disagree strongly, Disagree, Neither, Agree, Agree strongly or Don’t know?
Additional Details
Must add I annoyingly take the wrapping off some of my shopping and leave it at the ... |
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 Would You Purchase Products And Services From A Company That Supported A Racist ? |
I won't . People forget that we , the customers , can vote and spend with our wallets . We are empowered to bring about change , but many times we're ambivalent , or just too damn lazy .
... |
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 Would you use TNT to deliver anything? |
| They managed to lose a rather important CD in October!... |
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 What is Ebay? |
| Please help!... |
|
 Who is the richest man of india? |
anil ambani
mukash amban
jrd tata
laxmi ... |
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 Global corporations are ruthless, irrational, dishonest - & more powerful than governments. What can we do? |
| Multi-national corporations exist solely to increase their power & profits. Their economic power dictates to governments (threatening to withdraw trade, goodwill or capital), as they fund ... |
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 Does anyone know much about Xclusive ticket? Has anyone actually recieved tickets from them? |
| Friends ordered Reading tickets off Xclusiveticket.com, very suspicious about late conformation emails, had a look on the web and found many bad reviews about not receiving tickets. However obviously ... |
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 I have been accused of and called a child molester in a meeting of a property owners assc.can i sue the person |
it was in a board meeting of board members only
verified on tape I have no records of arrest nor any covictions of any sort.Idon't expect monetary gain just to set this person straight.... |
|
 What drove Woolworth out of business? |
| Aiight. I remember going to Woolworth as a little kid a a coupla yrs. b4 it went out of business worldwide. Then I was 8 yrs. old (assuming it was 10 yrs. ago i don't remember exactly)and found ... |
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 Which is better, Kmart or Wal-mart? |
| In my opinion K mart because I can go there get what I want and not be overcrowded. Which do you think is better and do you think Wal-mart will put Kmart out of business so that I will forever be ... |
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| Why is Walgreens so cheap when it comes to its employees? |
| I work at a Walgreens in the pharmacy and it gets me so frustrated when they cut hours and yell at you about overtime. Its ridiculous. Then customers get annoyed when they have to wait because there ... |
|
 Does anyone know about Global-Link Lotto? |
| I just received a letter stating that i won $120,000.00 and sent me a check for $1,998.00 to help me pay for taxes.... |
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 Test at walmart during interview????? |
ok some one told me that i'll have to take a test at my interview at walmart? is this true? and if it is what kind of questions are asked?
Additional Details
thats alright i dont ... |
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Adele M | What makes good customer service? |
What experiences have you had from retail cutomer service? |
 |
 
♫ giD∑■η ♫
 |
When the service person really cares about solving your problem and has the ability to help you. |
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dwanzor
|
great attention to customers
having the information the customers need
being able to take action when a customer needs something ( and not having to go through 5 layers of management to solve the issue ) |
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Kathrina
 |
It depends on the customer's attitude . . . .
No-one wants to help a grumpy rude ranting customer |
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nosdda
|
I think that when someone has to deal with a customerrs complaint, it is good practice to imagine what you would want from Customer Services if you were making the same complaint. Always put yourself inthe customers position. |
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rockinout
 |
Prompt, Couteous and Knowledgeable. |
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Nunitak
|
Quality products with quality back up.
Other than that, "The customer is ALWAYS right" must be modified to take defensive measures against the burgeioning con artist sector.
Gift cards that expire should be outlawed. At least they should not expire for seven years. |
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jeffsgirlsr1
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A warm smile, introduce yourself, ask them there name.
knowledge of product or products, this will give you More confidence, and that is very important!
Ask the right questions,what would you like this product to do? where do you plan to use it, how often do you use it, how soon do you need it. stuff like that get them talking and you will sell every time. Keep them involved, don't talk to much about you let them talk about themselves. Try to use there name people like that.
Get the book "Selling to your Grandmother"
Good luck! |
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nebulastar
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If you feel satisfied with the customer service, then it's good. If not, it's bad. It's all personal. Different people have different expectations. Just because many people have encountered "bad customer service" doesn't necessarily mean you will too. From my experience, customer service has always met my expectations in resolving my issues despite having negative comments online. Personally, I don't think customer service is out to get people. Most of the time, the trouble is caused by people who complain excessively and want to take advantage of customer service. Then again, you should know what kind of retailer you are contacting. |
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egger
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this is how I see it. there is a difference between serving a customer and customer service. anyone can serve a customer (including computers if you count things like cash machines) but not everyone can deliver good customer service. it means giving a human touch whilst having the efficiency of a well oiled machine. that is why lots of people prefer to use bank clerks as opposed to holes in the wall - it's more sociable. but if they don't get efficient customer service it's invariably worse than if they had used the cash machine. that is why it is important to have high standards and competency.
hope that helps... |
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Tattoo Ted
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Good customer service is personal service. Nobody feels valued if they have to talk to a call centre.
If someone is willing to give me their name and see any problem through to the end, then they have a customer for life (in me at least). |
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fluxpattern®
 |
calming you down as your probably highly stressed after the probable 5 min, pressing nos on the phone keypad for all the different options... . then being understanding about your probable engagement... . there's a big telephone company out there with 2 main letters and there customer service sucks big style... .
it will take anything between 5 to 30 mins to get through to them, they then do not seem to want your call, so they transfer you elsewhere and then your advised you have been transferred to the wrong department, when this happens they then tell you to call back on a different no. you advise them that this is of no use as you have already been on this call for over 30 mins, they argue with you get you stressed, then the blighters put the phone down on you... . what is that all about??? ?
anyway there service sucks, glad I`m now with a cable operator, nice simple to call normally taken within 5 mins tops... . no stress... .
customer service should be courteous, understanding, professional and some rapport... . there's a load of major companies think they have this covered and there a mile off the mark... .
that made me irate tying it, think what there doing to our health... . arrrgggggghhhhhrhrhrhrhrhhrrrrr!!! ! |
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