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Kyle D
When calling a large company what automated greeting do you prefer?
When calling a large company what automated greeting do you prefer?
A. "Hello, and thank you for calling Big Company! One moment while I find an agent for you."
B. "Thank you for calling Big Company :(. Please hold for the next avalable agent."
C. "Hello this is (Cute name for auto-attendant). Here at Big Company we are happy to serve you. One moment while I find an agent that can assist you." Additional Details Main point, do you like the personal touches even if it sounds fake, or is it just anoying.
I think I'm gonna say B but I'm probably wrong. C and even A are just too fake. We know it's a recording and we know that there isn't a name for them and they will not actually find an agent for you like a real person would.
Like I said I'm probably wrong. A lot of people like the personalization touches even if it's obviously fake. Good luck.
idtshadow
If it is not human, company name and get me to a human as fast as possible
Nancy
I prefer live persons but of your choices I think B is least offensive.
bob shark
I don't want an automated message, I want a real person !!!!
coastcheaney
Good Morn (or good afternoon) big company. this is suzy creamchease, one moment while i connect you with an agent