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Additional Details
actually i went and they didnt....and i got the job =]... |
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Additional Details
in ... |
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Sleepy Jones | Who should I contact at Uhaul with a complaint (what will get me th ebest result for my complaint)? |
I was screwed by Uhaul and I want my money back. I've been playing phone tag with their customer service and now they won't call me back. |
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eMale
 |
Go to their web site and send them e-mail. Be sure to give them enough information to find your move. |
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bueko
 |
Good Luck, U-haul is the enron of Truck rentals. Start here and use the resources.
http://www.uhaul-sucks.com/ |
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Blond Logic
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Depending on where you live - there is usually a TV station who has a "Problem Line" for the public. Report it to them. They will call you back for a personal interview.
The Station will contact Haul for you. And - believe me, they will get results! No company wants their name put across TV land with all negative comments! |
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awesome_eo
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Go into an actual place and let them know what the problem was. They may have a better relationship with the customer service people, and can get ahold of someone sooner. |
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Mya
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Send detailed letters of what happened and what you want to headquarters, better business bureau and find out CEO of UHaul and send a copy there as well. Make sure all CC'd are on the letter so headquarters know that BBB knows and CEO is aware of the situation. |
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littlebettycrocker
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trying calling the BBB first and then send them both certified letters. Sometimes your state web site will have a business complaint link as well. |
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Kristine
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Contact the BBB (Better Business Bureau) at www.bbb.org. File a complaint with them, and they will contact Uhaul. Uhaul will very, very quickly try to resolve your problem so they don't get a bad mark on their record. Good luck! |
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psycheab
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Playing phone tag is garbage. I have found that when somebody takes the time to write a letter detailing how you think you were "screwed" and then make copies, sending it to A) where you first rented the UHaul from, B) a District Manager if you can find out that information, and C) somebody at Headquarters, then someone should address the situation. If you ruffle enough feathers.... |
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