My bill doubled this month now that the six month "introductory rate" is over. I called to see if they could lower my bill, and if not, I wanted to cancel my DVR and HBO (that had been free). The basic rates for cable went from $28.00 to $58.99, and cable internet increased from $19.99 to $43.99. This is ridiculous.

It took an hour of waiting on the phone just to speak with someone, and they promised to have someone from billing call me. It's been over 24 hours now, and now calls.

Has anyone else experience something like this? I'm moving in a few months, so I'm not planning to change providers now...too much trouble.
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Update- I called comcast and threatened to cancel. I had to choose the "cancel" option on the automated phone line. That worked like a charm. They cut my cable TV bill by $20, cut the internet by $15, reduced the DVR cost by $4, and gave me 100 more channels. I still think it's too much money, but it's good enough for the next four months until I move.