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 Do you think ebay is going to go out of business?
I hate ebay now and I used to love it. They have made all these ridiculous new rules for all these sellers but not the buyers (most sellers are buyers too though) and its bad for the buyers too ...


 How bad is customer service at BT?
Why is it i find it so bad yet they claim to have won national ...


 What arguments can be made for an enlarged european union with a single market?
...


 Who are Walmart's top three competitors?
I'm doing a project on Walmart, and I can't seem to settle on who their tops competitors are.

Any idea of who they are, or where I could find out?...


 If a country is short of hard currency?
if a country is trading and have short of hard currency(notes and coins) how should management prepare to negotiate price?...


 Who is anil ambani and mukesh ambani?
...


 Does outsourcing to India benifit America??
...


 Why can't you take pictures in walmart?
are they afraid we are spys for kmart er something?...


 Which store do you like better? Target or Wal - Mart?
...


 Is it illeagal for a couple to both hold management posts on the same shift in a factory.?
Girlfriend works in a factory and no one in her section gets on with the manager but they cant complain about the manager because her boyfriend is the senior manager in that area....


 When the owner of a business dies, who then owns it?
When the owner of a business dies, who then owns it? Which child does it go to or what? Thanks <3...


 Is it OK to joke around with Customers?
I work for a pretty big corporation and I'm in I.T.

One of my customers I get a along with really well because be both grew up in the same town. We joke around alot and he is happy ...


 Is it legal for a company to set up cameras to watch their employees?
The company that I work for is setting up a security camera that could serve no purpose than to watch us work. Is this legal?...


 Is The Minimum Wage Is Ruining British Business?
Well what do you think. Before the minimum wage came into effect people where paid for the skills they brought to a job. Now everyone has to be paid a minimum wage. Take an hotel for example - A ...


 Is Wal Mart really evil, or is this standard practice?
I just read this article about the healthcare costs in regards to the woman who was in an accident which left her disabled.

http://blogs.wsj.com/hea...


 -thinking about laying off an employee or two?
One particular employee has been with the company the longest. Will it be in violation of any labor laws in terms of discrimination. He is the least productive and the oldest....


 If a house is put up for foreclose is there a amount of time for you to retrieve it back?
If your house was taking by foreclosure do you have a amount of time to get it back from the state or anyone?...


 Wal-mart open tommorrow?
for the 4th of july.
i am in the northwest!...


 Will Walmart go bankrupt ?
do you think its possible for WalMart to go into bankruptcy or H-E-B
beacuse i mean stores Circit City ...


 The parcel company called DHL what does DHL stand for ? it came up in a pub quiz and no one new the answer?
...



tara b
Why is it impossible to find competent phone support when you call corporations.?
Whenever I call a major company with a problem or request I get someone inaudible, rude, or stupid. Why is so hard to find good help when there are so many people looking for jobs?
                     
 




the_insomniac6
Rating
Because most corporations are "profit driven," unless they feel that their call centers are a net asset to the bottom line, they won't pay a decent salary.

If they pay people little more than minimum wage to work in high-stress positions dealing with ignorant, uneducated customers who are rude, abusive, and demanding, they get what they pay for.

The only solution is to stop doing business with companies that you feel treat you poorly, and tell your friends about the experience.

Also, if you ever feel you have not been properly dealt with, ask to speak to a "Manager." Most "call centers" record ALL calls, so you can ask the manager to review the call and deal with the unhelpful employee.

Of course, asking to speak with a manager now and then to compliment a phone support person when they are polite, knowledgeable, friendly, and helpful would be a good thing too!


nobudE
Rating
simple, you don't matter.


jas
ever see that bug commercial where the ant says "they pay me to work not to think" thats how life is


Feeling Mutual
I always give great customer support to my customers.

Perhaps you are doing business with the wrong companies.


1 Hr Bookkeeper
If you are looking for a job, you have to ask for the right person. You need to find out who the HR (Human Resources) person is and ask for them by name. You can usually find this information out from the operator who answers the phone. In fact, before you get transferred, talk to the operator and find out if the HR person is the best person for what you are looking for. If they transfer you to "Customer Service", you will be put into the "ring of hell" as you get transferred from person to person. Be insistent when you talk to an operator. They will want to transfer you because they have to keep answering phones, but if you get transferred to Customer Service, you may not find what you are looking for at all.

Hope this helps.


Colonel Obvious AM
Rating
Part of my job deals with calling large corps. I can't believe how many times I get transferred around just to end up at the orginal number. I think some corps. are too big to care.


Frank Castle
Rating
Because you keep coming back.

You are just like those married women beaten by their husbands but they don't leave him.

In the end, the woman always is beaten to death or she is sentenced to life in prison for murder.

Divorce from your Corporation today!


mikah_smiles
Because they don't care to spend the money on support. They would rather spend it on sales. They already have your money.


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