howtogooru
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I don't use banks anymore. They hold your money hostage, can do whatever they want with it, and good luck fighting them. My dad made a $1,000 cash deposit at an ATM (Bank of A) and it simply vanished. No one ever found it, and he was out the money.
One thing I did learn all those years getting screwed by the banks was to NEVER trust your ATM receipts, the phone balances or internet. They all lag a little behind the actual. If you want to know your actual balance, go to the counter.
As far as getting your money back, I don't think this will happen.
I would go in the lobby on a busy day (Friday, right before they close) and make all kinds of racket about it with the manager so everyone can hear what the bank did to you! Then, tell them you want to close the account. I would anyway if they don't want to help fix the problem. If you are a good customer, they will not want to lose your business.
Good luck! |
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royalserendipity
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Unfortunately, you cannot depend on ATM receipts to tell you an accurate balance. Did you have any checks outstanding? (the bank wouldn't know that). Had all of your debit transactions posted? (for example, when you buy gas, only $1 is held just to ensure that it's a valid account until the transaction is posted 1-3 days later). Had you done debit or credit transactions? (when using your ATM debit card, debit transactions post sooner than transactions processed as credit transactions). That being said, are you certain that all of your transactions had posted? Have you viewed your transaction history using online banking? This can avoid the embarrassment of going to the bank and accusing them of wrongdoing when you may have overlooked a valid transaction. |
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bdancer222
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And what does your check register show as your balance? You need to stop relying on the calling the bank or checking the ATM for your balance. That balance only includes transactions that have posted. It does not include outstanding transactions, like checks and debit card usage that have NOT processed to the bank.
Take your bank statement, receipts, and check register to the bank in person and get them to help straighten out your account. |
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peilthetraveler
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Consider it an expensive lesson for not keeping track of your money in your checkbook. (Dont worry, most of us have had to pay this lesson.) Calling the bank and checking the receipts to see how much money you have in there is never a good idea because most people are under the assumption that checks are cashed and cleared the same day as people write them. Sometimes people dont cash them for weeks and i have had some purchases with my ATM that didnt clear for a few days too. |
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Meg
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It is likely that your receipt from the ATM did show that you had funds available. The problem is that receipt will not reflect any charges that are pending on your account. You would do good to purchase some type of money management software such as Quicken or Microsoft Money. You should know where every penny of your money goes. Can you access your bank account online? Most banks will show online what items have posted and what items are pending and will give you a more accurate idea of how much money you have available before you go into overdraft. Keep in mind that this will not include checks. The checks will not show until posted to the account. |
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iNerdâ„¢
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tell them what happened |
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Scarlett O'Hara
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Sorry! |
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Rashad
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people are using generated checkes to get money out of your account...the bank cant do anything about it because its a check......you should either go to anothe r bank or get fraud protection...something like that |
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been_there_done_that
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Take your statements, deposit slips and all receipts into the branch and speak with them in person. Likely they are right and you miscalculated, but see what they say. |
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Longteetee
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go to that bank and withdraw all you maney and open another account at another bank |
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Nadine <3
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I think u need to confront them again and if they do not return ur money seek legal advice
Good luck. |
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♥ that one girl ♥
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take your receipts to the bank and ask to speak with someone about it. dont be rude, be very polite and explain the situation. ask why this occured, and state (calmly) that you are disappointed with their service. they should rectify the situation if you are right and they are wrong, and especially b/c they dont want to lose your business. good luck! |
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not my real name
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they are gonna tell you that you are supposed to keep track of your money in your checkbook. and that you are not supposed to rely on the telephone service, because they do not update it constantly, and there is nothing that you can do. call them and see for yourself. i have been there too. and please give me 10 |
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Truth Exclaimer!!! I'm Back!
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You need an overdraft protection policy. If I were you, I would go there right away and fill in the papers. Check the other company and see exactly how they came across the $7.99 refund, I'll bet they didn't refund the whole amount they took. The money must be lying somewhere, so that is where I would start looking, maybe even apply an overdraft protection in that company also, just to be safe. |
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Bettee62
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GO TO THE BANK AND SPEAK WITH A MANAGER |
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Patrice P
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First of all call the bank and figure everything out and if they say there is nothing you can do then you call that company that has been taking your money out and tell them they are taking more then supposed to if they decide not to cooperate with you then you need to call a 1-800 number because someone might be embezzling money. |
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I party like a rock star
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call again n say u guys need 2 stop riping me off 4 i sue all yall do yall know yall r doing me real dirty n i dnt appreciate dat so yall need 2 stop playing wit my money got it den hang up da phone |
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Snapdragon
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get a print out of all your transaction. when you have an overdraft fee business' charge you extra. I have had this problem and when I look at my print outs realized it WAS my fault. Sometimes, we forget to write all of our deductions.I decided to stop using my account. I just keep cash on hand and deposit what I need. My bank has been accurate ever since. |
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Am I wrong here?
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first as them to print out a copy of your last 15 transactions, and check it out for yourself. second they bank may only deposit part of your check at a time. sometimes if you have a new account or have overdrafted in the last month the bank will gradually deposit the whole amount over a couple days. |
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wantajeannie
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The first thing you need to do is go to the bank in person and ask to talk to a customer service person. If you are not satisfied ask for their boss and then their boss until you get the answer you need. If you get to the president of the bank and do not get the right answer then change banks. |
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fluttergy312
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Double check and make sure your bank doesn't charge for overdraft. Most banks charge anywhere from $10-$30. Also, when you withdraw money, the ATM can still say you have money, but it doesn't get posted immediately. Therefore, you really could have gone into the negative without even knowing it. Sometimes, banks will refund your overdraft fee if it is the first time its happened. Thats a good way to get at least some of your money back.
Best bet, keep a money journal. This will let you know exactly how much you have, and how much you have to spend. This way, you won't have to rely on what the ATM says, because it's not always correct, but you can always rely on yourself!!
Good luck!!!! |
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stephanie c
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sometimes banks tend to do stupid things with your money once we bought carpet and the bank took 365 out plus another 365 when we went to the bank they denied it but a week later we went back and they told us they held one lot of money for the carpet and another lot but they could not say why i would go to the bank and sort it because they just fob you off on the phone we got ours back in the end good luck |
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