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Additional Details
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Additional Details
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uofmiamigocanes | Is it legal to refuse to give a refund when paying by credit card? |
I gave a deposit for a trip on 1/9/07 for a trip in 7/07. I had to cancel within 2 weeks and they won't refund my deposit. They will apply it to another tip. I find this unacceptable. I would apprecitate any comments on this subject. |
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spot
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Read the paper you signed when you reserved your trip. If it says deposit is non refundable, you can't argue. If it says deposit is refundable, then, call the credit card co and tell them you want to dispute the charge. |
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traffic816
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there are no law that they have to refund you, unless if it was in the agreement, but you can alway dispute it with your CC
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http://www.bestcreditrates.net |
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stephan s
 |
Dispute the charges with your credit card company. Tell them that you were fraudulently charged the amount and you want it credited back to your count. that should work for you. |
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Richard
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Certainly it's legal. Was that clause in your written agreement or posted in the travel agency office? That's what counts. |
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sweetvalenciagirl
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You need to speak with the company and ask them to show you online or paperwork to which you sign that states the policies and procedures for the cancellation of a trip.
Usually upon putting a deposit down you either sign something or if you paid online they request the last 3 numbers on the back of your card, which varifies that you understand the policies and procedures.
You need to go back and read the small print that you recieved, or if it's online go on the website and read their policies and procedures on cancellation on a trip and how they do deposits. If they listed this within the agrement or it's listed online and you agreed to it (upon putting the deposit), then yes they have a right to keep this and apply it towards something else.
Many companies do this in order to keep the money within the business. It's tricky and companies state that they do this, but often people do not read the small/fine print within an agreement upon purchase or putting a deposit down and they find themselves at lost.
You can try calling your credit card company and dispute the charges; howevever you have to remember they may not grant this. Good Luck. |
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cowboybronco01
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Call your credit card company and tell them you want to dispute the charges and then they will do an investigation and let you know in about a month what there findings are. |
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Julie
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What was in the agreement? |
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mytwodogs60463
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If you want to fight it take your credit statement and flip it over and on the back they will have information you need to fill out and send in telling what happened and you should get a refund that way. |
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tonalc1
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Check the "terms of agreement" on your contract.
Almost every travel group I've worked with has this stipulation; and unless you cancelled with three days, you have to follow their rules.
You might be able to get a dispensation if your cancellation was due to illness, emergency, or something like that. |
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Jim C
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It is legal. You have 3 days to break a contract. |
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