I have a discrepancy but they won't even listen to me, even though I still have the receipt. It's from last september (I only balance my account 1-2 times a year.) They told me it says this on the back of the bank statement and it does.

When I worked in banking we resolved discrepancies no matter how far back they went as long as they were still on film. That was 15 years ago though and a different bank that went out of business. Maybe that's why, we cared too much about the customer.

Is that true that after 60 days now they turn a deaf ear? Or does it matter who you call and how much noise you make? If so, who do I call? It's not a lot of money but I think that's a lousy rule. I'm a bit of a principle warrior.