The amount deducted twice for a single transcation after shoping with my debit card, what shoud i do now?

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The amount deducted twice for a single transcation after shoping with my debit card, what shoud i do now?

I just shopped from Moore super marker with my debit card. There was some signal problem with the swiping machine and my card was swiped more than once, after a few attempts I got my slip and signed and took back my copy of the transaction. The bill amount was 790. When I checked my netbanking at home it showed two transactions on the same day for the same amount, for 790. What should I do now, please advice.

chandrasekharam b

You may approach the Supermarket immediately with your bill which should have been electronically generated, and the customer copy of your approved (signed) transaction for their necessary verification / reconciliation and refund. As a reputed merchant there may not be any difficulty for the supermarket to refund your money of the second transaction probably by crediting back the same to your card account.

Milo2000

You can approach the supermarket and tell them what happened. they will return your money back immediately but it will get credited to your account in 7 days. or there is a chance that they will give you the cash. Just talk nicely to them at first then increase your voice. Its also best to call your customer service and bock the transaction.

ijcoffin

Call your bank now!!
Explain the situation to them and they will probably correct the error.

Spartan

I would first check with an executive at the store you shopped. Their computer systems can probably go back and determine what happened exactly. They should be more than willing to help since they don't want to have a disgruntled customer who will not shop their again...but be friendly and courteous. They may be able to do a refund credit back onto your card/account relatively quickly.

Also, go to your bank in person and explain the situation so they have an idea of what happened.

Don't sweat it, shouldn't be any huge issue as long as you resolve it as soon as you can.

Judy

Call your store first. They might be able to look up the transaction and credit your account.
.

Anand V

First go to the shop where you did the shopping and ask them the status. If both transactions had materialized probably they would have got transaction slips for that also. you can ask them to cancel the transaction and you will get your money automatically.

Else you can call up your bank customer care and explain the situation. This happened to me once and the bank refunded the second time deduction. so relax. just speak to your customer care person properly.

All the best

vicky

At first go to your bank with statement and tell bank employee all situation than you can solve trouble. if no progress than take help from consumer court.

John B

Dont worry, call the store they will fix it back immediately.

xfactor

go to the supermarket and tell them that they double charge u and if they do not correct it then go to your bank and tell them and they will put the money back into your account and they will fight the supermarket for u!

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