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homme des questionnes | Can i get my money back? |
Is it possible to get my money back on a protection plan i bought from circuit city? The salesperson told me that it protected against scratches and stuff but it doesnt and we didnt realize that untiul after we registered it online- there is a 30 day money back guarantee |
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sunshine
 |
Hm, we'd have to see the fine print, but if you are saying that there is a money back guarantee and you are withing those 30 days, you should be able to get your money back. No guarantee, no money.
Head into the store and ask. I would NOT call customer service. You will not get anywhere on the phone. |
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tonalc1
 |
Is the money-back guarantee on the item or on the protection plan?
Go back to the store and speak to the manager; let him/her know that you were promised something that the plan doesn't cover. |
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lmora@prodigy.net
|
Only if its been less days that the return policy, it also depends on what you bought different items have different return policies. But if you have the receipt is should not be a problem. |
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shelcom
 |
You honestly believed a protection plan would cover cosmetic damage? Didn't you read the agreement? If the salesman did actually say that (which I doubt) then have a long talk with his boss.
If you are in the 30 day period then return the product and buy it somewhere else if you wish. |
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Don't blame me, I voted McCa
 |
Crap protection plans like that are useless - only one in a billion would actually use it. |
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mbrcatz
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Is it within 30 days?
Gotta say, that really burns my backside. I, an insurance agent, have READ the "purchase protection" plan from Best Buy in particular, where it SPECIFICALLY says it only covers against manufacturers defects, NOT wear and tear or accidental damage. Yet, EVERY time I purchase something electronic at Best Buy, the sales person says, Oh, No, it covers if you drop it. NOT TRUE AT ALL. Grr.
If by any slight chance you paid with a credit card, write a letter to cancel the protection plan, and enclose a copy with a printout that says you have a "30 day money back guarantee", and contest the charge. |
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