My wedding day was on 9/27/08. I designed and set up the church and reception the exact way I had it in my mind since our engagement. The men, the colors , the dresses, flowers, my hair and everything. It was all hands on and me doing it all. Well, when we were in the holding room before they called us out at the banquet hall, I noticed there werent any balloon centerpieces that I ordered and paid for a month before in full. I sent one of my girls to double check and the look on her face said it all. SHE NEVER SHOWED UP TO SET THEM UP... needless to say, I freaked out, crying and screaming. Even though people said they didnt notice, I was soo embarrassed. I felt the need to go to every table and apologize personally. It just looked so stupid without the centerpieces...

we were leaving the following morning for st thomas but when i got home from reception, before i called and blasted the lady, i checked and doubled checked our emails and invoice to make sure I didnt make a mistake. It was about 7pm, when i called and emailed her. I got a call about an hour later and all she said was "i am sorry, i dont know what happened. I just forgot.". I couldnt even speak. I started crying and my MOH took the call. She refunded us 215.00 right then, to my husbands card but I paid her 216.00... then when i got back from our honeymoon, i saw two more emails confirming her transcation to credit his card, but she also tried to down play the whole thing. I will never get that day back and EVERYTHING was to the T's except my centerpieces. I feel that she needs to see the seriousness is this.. sorry so long, any opinions welcomed.
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For you information Kate M. In my state, u can file for punitive damages up to 3,000 for breech of a written and verbal contract.All my plans were finalized and came thru except this lady. Grow up. this was an adult question and obviously you cant provide an adult answer.