These are my health issues I'm currently treated for and/or have perscribed meds. Moderately elevated blood pressure, osteo arthritis,fibromyalsia,and I take meds. for cholesterol and depression....
On the 11th March I was travelling and the airline lost my baggage. I was insured. The airline has asked me to send all details and the items lost plus their value. My question is do I claim my ...
I am in the process of buying a property but according to the survey I got it will need underpinning on one corner. I have phoned lots of insurance companies up even specialist ones but if I do buy ...
They say its a dividend check for a policy. Why did they send me this money. Is this a scam or should I just put it into savings somewhere...maybe an I bond or something?
I just cannot ...
A lady was telling me her father had life insurance on her and she felt uncomfortable about it.
I told her, "he has to have your permission to have life insurance on you"
Then I ...
Any one can tell me, loan money from life insurance policy cash value intrest collect from the lisurance company, the cash value is my own money, should I paid intrest back to myself? not to ...
so here's my story..... i needed to go to the emergency room the other night. it was about 12am. and you know where else are you going to go when you need medical attention right away. and know ...
My father has COPD and hasn't been able to work for about 4 years he was turned down for dis.insur, because he didn't pay in enough something???
I don't under this, is he entitled?...
What i mean is... i just was in my Bible study looking @ 1 Cor. 4 where Paul is talking about being single VS married. i made to comment, i've been told the insurance business willdoes consider ...
I just found out that i am pregnant and unfortuneatley do not have health insurance. My finace has health insurance through the union, do we have to be married for me to be put on his health ...
my car is registered and insured by AAA and my friend has a valid license. is there anything i should be worried about letting him borrow my car for the weekend? i live in california. thanks!...
They don't because they focus on selling policies than caring about the client's needs. The can try to get their agents to follow up with the client, though its not required that the agent to do so.
Usually clients don't change their insurance company unless some other agent from another company speaks to them.
bluesarge
In my case they usually don't. I always look round on the net and can usually get cover cheaper than my renewal quote even when i phone up to cancel they don't usually seem too bothered.
nurse ratchet
Customer service. We all do the same thing. It is HOW we do it that makes us different. I am an independent agent that truly cares about my clients, and always look out for their best interest. I shop their coverage every year for them to make sure they are getting the best "bang for their buck."
mei-lin
As an independent agent I try to provide excellent customer service. Since I am an independent agent, if it benefits the customer I will shop their insurance in the companies within the other companies I represent and change them if lower.
fighting saints
Competition in the insurance market can be brutal. On the front end the best way to retain customers is with pricing and service. The company has to have enough people on staff to answer questions quickly. Doesn't matter if it is through a local agents office or through a direct writer/internet company (like Geico)
On the back end customer retention is accomplished via fast, fair claim service after an accident. (not always easy) Again the company has to have staff that can answers quickly (Progressive is very good at this). Another good way to retain their customers is for the company to fight to get back their policyholders deductible from at-fault parties or the at-fault parties insurance company
NY1Krr
Pricing and service.. and maintianing a strong financial rating (some people look for that)...
Thats about it. I dont care if a green lizard is selling it to me. If it's more expensive, or if their claims handling/service sucks, I'll go somwhere else.
529s.com
It depends on the type of insurance. Life insurance companies know that once they get you to buy the policy, your not going any where until the term date is up or you die.
Property and Auto insurance companies have a much tougher time. The first step they take to get as many of their customer to pay their bills through automatic withdrawl from a checking account or credit card. They have found that this increases retention by at least 4%. The other huge thing that insurance companies strive for is multi-line customers. They know that customers that have multiple policies with them are much more likely to stick around a lot longer. Thats why they give a multi-line discount.
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