
Sue
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Speak to your movers, if there is any possibility that they caused the damage, report it to you insurance company immediately. It is possible the customer didn't go back into the apartment until 2/27/07 to find the damages. If so, they will have to prove it to the insurance company. Or, there were many things being moved in & out at different times, in which case, they will also have to prove that what you did caused the damage. They will speak to your movers & any other witnesses to the damage. An adjuster will go out to look at the damage, they will also look at the machines you moved out. If it is possible that the machines caused the type of damage there was to the door, they will probably pay. |
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Faye H
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Turn it over to your insurance company and let them handle it.
The statute of limitations may vary by state but I've never seen a state that had less than a 1 year statute of limitations for property damage so 30 days isn't even an issue. The issue is whether or not you caused the damage. |
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nurse ratchet
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Normally there is a 2 year statute of limitations on claims. That means you have 2 years to file a claim from the date of the event. So, yes, you are liable if you are responsible for the damages. |
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mamatohaley+1
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You are liable if you did the damage. They customer has to be able to prove it. |
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NHMike
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It all depends. Does your agreement with the customer contain an explict time limit to notify you abount a claim? It should. If not, then you should work with the customer to fix the issue.
If the claim is large enough for you to notify your insurance company, then there is definitely a time limit in effect once your customer notifies you (not when the incident occurred) and this time limit is contained in your policy, usually 30-60 days. |
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larsgirl
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Most companies require the insured to file a loss "in a timely manner" or as soon as the loss is discovered.. If either of those criteria have been met.. then you you pay the claim.
There are several reasons for a delay in apartment damages not being discovered in what you would have considered a "Timely manor" if the apt. personnel were on site managing the move of the move.. most apt complexes don't "turn" apts within a 30 to 45 day period, depending on the size of the complex... That is the time the damage would have been noticed..
Be a mensch.. especially if no one has occupied the unit since you moved the machines, and the apt mgmt can document with their initial walk-though paperwork that the damage was not previously there. |
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mbrcatz
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That depends on if the customer can prove it was YOU guys that did the damage or not.
I seriously doubt your liability carrier is going to volunteer to pay. Were you the last people int he unit? If someone moved in at the beginning of February, it's likely THEY caused the damages.
IN other words, I'd make them sue me, if it were me. I'd ALSO talk to the guys that did that job, and ask if there was an issue with the doorway. |
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GirlinNB
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One thing to remember in business.........ANY BUSINESS-------------- 'THE CUSTOMER IS ALWAYS RIGHT'. Yes, your company is liable and if you get one other company bad mouthing you, you'll notice it in sales at the end of the year when another company comes along and looks much better than you. |
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Santosh
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As a best practise the company may compensate the customer. |
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