jack430
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Maybe you ought to call the adjuster and start from the top. They have no interest in keeping a claim open for no reason. Maybe they think you are not going to pursue the claim. You have to be sure that you are both on the same wavelength. |
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hot single mom
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Sometimes it takes 30 to 90 and even 120 before the insurance company pays out. I would ask them what the delay is. If you still feel that the response time is not warranted - then a claim can be filed with the Department of Consumer Affairs and / or the Insurance Commisssoners office. |
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onukpa
 |
report them to your insuranc ecommisioner or the insurance ombudsman if you are sure you have provided all the details they require for settlement of your claim |
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chefantwon
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Contact the claims adjuster and find out what is going on. Insurance companies tend to take their sweet time in paying a claim. Let them know that it has been 2 months and your not happy with their service. |
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mamatohaley+1
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Call them!!
Maybe they issued the check and your loan company or the mail lost it. Maybe they are waiting for some paperwork from you. Maybe they simply made a mistake (pesky human claims rep).
People always assume the worst with claims adj and insurance companies. Nobody is perfect. They always suggest an attorney or the dept of insurance.
First call your adjuster, if to no avail go to the supervisor. If you are still not satisfied I would suggest then escalating it to the department of insurance. Adjuster's want to close their files as bad as you want their money. |
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gotpurplepassion
 |
Yeah, Contact your insurance commissioner. They are there for you. All insurance companies MUST file their rates/rules and undwerwriting guidelines and they must be accepted by your commissioner before they can be enforced. In addition, Insurance companies are audited on a regular basis and get fined for errors. Keep your chin up.. |
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Casino Rob
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You always have the option of appointing a claims assessor to act on your behalf, such as http://www.ajcconsultants.ltd.uk |
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Bob G
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Every state has an Insurance Commissioner who is there to resolve problems like yours. It may be under another name but I am sure there is one where you live. Contact them and file a complaint. |
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vruiz16
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Have you talked to anyone about your claim. You should receive a call letting you know how much your vehicle's actual cash value is and how much they will be sending your lienholder. You should not stop paying your vehicle until this happens. Maybe they have sent out a check already and it was lost. You need to contact your adjuster first then go higher. |
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MoniqueLise
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Call your insurer. If they are not taking action, call or contact your insurance commissioner. You can find your state's department of insurance through this tool on the NAIC website: http://www.naic.org/state_web_map.htm |
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mbrcatz
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They were to pay "your car people"? You mean, the company that the LOAN was through?
You need to call your agent, to see what the holdup is with this claim. Your agent can look into it for you, and give you a simple list of what (if anything) the company needs from you to get this closed out. You should do this TODAY, as no one will be working the end of this week, and likely next week will be highly understaffed. |
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Tunka
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You need to contact your adjuster,he is your best source and ask direct questions.You want to ask them if they made payment to your lienholder and when.The company is required to keep you informed of the claims process but you also need to be persistent, if all else fails contact your state's department that handles and regulates insurance they will be able to assist you and you may be able to file a complaint thru them if need be. Good Luck and Happy Holidays!!! |
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godzillasagoodman
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the state department of transportation will handle it where u live |
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