 Starting in the stock market.? |
| I am 15 and want to get started in the stock market. can anyone give me any help on understanding and getting into the stock market for the first time. i dont wanna do anything big for awhile, maybe ... |
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 I have 30K to invest,that I plan on using for a downpayment on a house,what are my best options of investment? |
Additional Details
I would assume I'd be buying a house in the next 6-10 months. I'm thinking a 6 month CD, I just wanted to see if there were any other ideas that I hadn'... |
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 Anyone knows Where is the best place to live?? |
| The best city, good schools, whether, and overall quality without the big tag??... |
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 Can the stockmarket be predicted? |
| i have found this site and the predictions have been very accurate so far (holygrailtrading)- does anyone know how they are doing it?... |
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 Would it be better to set up a bank account or buy U.S. savings bonds for my new grand daughter? |
| I want to do something for her that will help secure her financial future. My health isn't all that great so I might not be around to see her grow up so I want some way to let her know I care.<... |
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 Stocks vs mutal funds? |
| With mutual funds out there, why would you invest in stock?... |
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 If I purchase stock at .7.00/share and put at stop limit of 6.50, i wont lose much, why doesnt every1 do this? |
Also, are there limits to how close you can have the STOP limit to the price you bought it at?
Why doesnt everyone do it?
Sounds too easy.
T... |
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 Found stock dated 1902 from the Great Western Mineral Mining Company Where do I go now?? |
| Had to move in with my sick mother and have been cleaning out old stuff and came across this stock paper. It's from Idaho and the company is Great Western Mineral Mining Company. My Great G... |
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 Why did the $700 billion bail out package fail to cheer the investors? |
| even after passing that bill ,every day there is bloodbath, carnage in the global stock markets.... |
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 Would this investing stradegy work? |
| Recently i came upon investors.com thing called investors business daily. (IBD) On the site it shows what they call stocks on the move. It has this computer generated thing that computes all these ... |
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joe | How 2 provide good customer service? |
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catzpaw
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A good customer service:
- must be polite and show courtesy
- show them respect and make them feel important
- listen to their requests or complaints before you talk
- try to answer their questions to their needs and wants and not turning round the bush
- good problem solver
- customers are always right
- solve things as soon as possbile and do not delay
- get back to customers as soon as possible on updates or when there is a problem to solve
- solve things as soon as possbile
- if customer is very angry with you, you try to stay calm and tell them to calm down as well to solve the problem together
- speak good and professional language and try not to use local slang
- make yourself feel confident on your products or yourself in front of customers or on the phone
- speak confidentally so customer will feel you are very confident in what you are doing
- think before you talk
- speak clearly and you must know what you are talking
- if you cannot solve it on the spot or on that day, let them know you will get back to them tne next day. And make sure, you get back on them as you promise whether the matter is solved from your side, at least update what you had done...they will be appreciated.
Good Luck...! |
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cammy
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Don't work for Npower they are rubbish at it !!!
After a call with them you will know what is really really bad customer service so you cant be worse than that !!! |
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c_hayhurst
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First of all, follow your company's training and customer service guidelines. Then, be mature and professional; talk like a butler and be very serious.
Also, be sure to discuss providing good customer service with co-workers who you think provide good customer service.
Ask your supervisor to sit in on some calls with you for pointers if you question your ability. If nothing else, this will get you good browine points with your boss.
Just be serious, see things from the customer's prospective and truly want to help them. This mindset will go a long way to providing excellent customer service. |
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memphisthomas1971
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determine the needs, then offer appropriate products............offer empathy and 2 power words to use are sure and absolutely |
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dmc177
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In what industry are you talking?
The generic answer is to always listen to the customer. If they are pissed off, you take it (to limits, of course). Empathize with them. Try to get them to understand that you are there to help them.
Most of all, dont just sound like a robot answering questions off of a scripted sheet. Thats one thing that almost all customers will pick up on, and will set a bad tone from the very start. You are a person. If you have something that you are required to say, make it fit you, while still delivering the message. |
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Spaceman spiff
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Try to put yourself in the customers shoes |
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tp
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listens to what the customer needs
provides many ways to meet the needs of the customers
maintains good relationship with your customers
treats your customer nicely and politely like human being
learns about the personality of your customers to better serve them |
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Lola H
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listen |
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