How do I reclaim bank charges? (HSBC)?

I successfully claimed over Â£700 from HSBC and i`m currently pursuing a second claim at the moments.

Use the steps below, and the template letters on my site and you should get a full refund of your charges.

The full process and timescales for claiming back your charges is:

1) Write to the bank and ask them for a copy of your charges for the last 6 years, or alternatively a set of statements for the same period. You do this by making a "Subject Access Request" under the Data Protection Act, enclosing a cheque for Â£10 made out to the bank. This by passes the banks normal charges for statements which is normal a large amount for 6 years worth. The bank have 40 days to send you the data.

2) Write to the bank asking them to refund your charges, giving them 14 days to reply, attaching a "Schedule of Charges" (a list of the charges you are claiming for).

3) Send the bank a "Letter before Action" giving the bank one last chance to refund your charges before you take court action. They have 14 days to reply.

4) File a claim online using the Money Claim Online web site run by the UK Court Service. The claim is served on the bank 5 days after its submitted. The bank has 14 days to acknowledge the claim. If they don't you can request a "Judgement by Default" and you win the case, and get your charges, statutory interest at 8%, and your court fees.

If they do acknowledge the claim, they then have 14 days to submit a defence (making 28 days in total from the date the claim was served). If they don't then you can again request a "Judgement by Default", and get back your charges, interest and court fees as above.

If they file a defence, then you and the bank get an "Allocation Questionnaire" to fill in. Some judges dismiss the case at this stage, as the bank can't win, so again you win. If this doesn't happen, a hearing date is allocated. The bank will either back out before the hearing, or won't turn up in court. Again you win the case and get your charges, interest and fees.

Follow the correct procedures and you will get your charges back! Its important to send all letters to the bank and courts by recorded delivery, so you can prove they were received, and more importantly when they were received (which you can find from the tracking section of the Royal Mail web site).

Also make sure that you send all letters to the banks head office, and not your local branch. Don't phone the bank either, as this can delay things and you have no proof of whats been said.

Have a look at my site below which has detailed step by step guides to the whole process of claiming your charges back. It also has template letters you can put your details into and send to the bank, and forums for one to one advice. We also have a guide to filing your claim in court online, which is unique to the site.

Like what kind of charges? NSF fees or what, most of them can't be reclaimed

Check out this section on THE MOTLEY FOOL (one of the world's leading financial websites), and it'll guide you through everything you need to know:
THE ULTIMATE GUIDE TO RECLAIMING BANK & CREDIT CARD CHARGES:
http://www.fool.co.uk/news/your-money/current-accounts/2006/06/30/reclaiming-bank-and-card-charges.aspx

I guarantee they will mess you about as they have done with me and others, you'll get letters fobbing you off then when your days away from court (they file for the full 28 days wait) they will send a rubbish offer. I have a claim for Â£510.00 they made it go all the way to court, so now with interest and my court fee they will owe me Â£710.00 they tried to offer me Â£500.00 a few days ago, case will go to default tommorow, which is when i will file the default claim. If i'd have settled a Â£500 i would actually be accepting Â£420 as it cost 80 for the court, so i'm hoping hanging on for the court works and i get it all back for them messing me around. They'd save themselves more money if they paid up in the first place!

send them a letter i have copys of letters so if u want to email me i will send them to u scowans@aol.com and put bank charges ok im doing it at the mo it takes a while to get them

moneysavingexpert.com have tips and sample letter to guide you through the process.

Try this website http://news.bbc.co.uk/1/hi/business/6170209.stm

There is a step by step guide on there. You should get all your money back if its because you have gone over drawn, not paid direct debts, standing orders etc.
If you need any advice i managed to get my money back awhile ago, and would be happy to help you.
Good Luck Bee

Google reclaim bank charges and you will find a template letter.. or go to moneysavingexpert.com for advice

write to them and ask for a claim form

just tell them you want it back. Good luck most never happens.

The best way is to do it face to face. It is harder to say no to someone face to face. Also be prepared to change banks. They do not want to lose customers, so if they say they can't give you your money, calmly say that you would like to close the account. You will get your money back.

Enter Your Message or Comment

User Name:
User Email:
Post a comment:

Archive: Forum -Forum -Finance - Links - 1 - 2 - RSS - All RSS Feeds
The Causes and the Results. 0.024
Copyright (c) 2011 Financial Crisis Monday, May 28, 2012 - Terms of use - Privacy Policy