I moved out of a house in Tennessee a month and a half ago, and was told by the property management company that I would have either a deposit, or a list of damages from them within 30 days. They also agreed to mail a check for the prorated rent that was not used, since we moved in the middle of the month. (The lease was up already - so we were not breaking any agreements by doing that). Now it has been well past 30 days, and nothing from them. I have called three times in the past two weeks, and all three times they took a message, and never called me back. As I understand Tennessee law, they are not legally bound to stick to that 30 day limit, but I see no reason why they would give me a date if they had no interest in sticking to it. I think there was minimal damage to the house - a hole in the drywall from a doorknob which was repaired, but we didn't have the time to repaint it, and a handful of small items that I believe we may have left in the house. But nowhere near the $850 we gave them. What can I do to get these people to wake up and at least return my phone calls so I can find out what is going on?
Additional Details
unfortunately, we are now twelve hours away and going to the office to get the check is not an option.