We have our house up for sale right now, this is the first time we have ever sold a house before so didnt really know what to expect. The house has been up for sale since November, and up to now we have only had one viewing. Our estate agents have called us on the phone once since november, to tell us about the viewing, they also told us that we would be showing the viewers around as they are not open on weekends. When they came round taking pictures of the house they only took pictures of the living room and the outside of the house and nothing else. When the pictures went on their website we saw them and they were so dark that you couldnt make anything out at all, we called them to tell them about it and they told us to take more pictures and send to them via email. They also got our address wrong twice online and in the leaflet. Also got the price of the house wrong as well, one website had the right price another website was 20k out??? We are paying these people a lot of money when the house sells but from my point of view they arent actually doing much if we are taking the pictures and showing people around, are we right to be worried or does this sound normal? Also, they are the sole agent. On the contract they did not specify a time in which we could cancel, and looking at the contract right now I realized that we never actually signed it, does this make the contract invalid? as in, could we tell them we want to go with another agent and not have to pay them?