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D D
Landlords, advise please?
we have tenants, the property is managed by letting agent appointments are made but they the tenants never keep to them.
at the moment the boiler needs to be serviced but the tennants have let the plumber down 3 times.
the tennants have a 1 year lease will it be seen as our fault if it is not serviced, how do we get them to agree and keep to a date and time.
                     
 




bostonianinmo
Rating
Assuming you have provided proper notice, the property manager should plan on letting the boiler fitter in to service the boiler since the tenants are not available.

The tenants are NOT required to be present. If they are not, you or the property manager should be on hand to grant access.

It's obvious that some of the other respondents know little of landlord/tenant law. Landlords are required to provide advance notice of their intent to enter the property for routine repairs and inspection. Tenants are not allowed to BLOCK access to the landlord or his service technicians. Not being home is NOT blocking access. Inconsiderate, maybe, but not illegal! The landlord or property manager has keys to the premises and is legally permitted to enter for any legal purpose once proper notice has been given, whether the tenants are present or not!

As a tenant I'd prefer to be on hand to supervise what was going on in my home, but there is no LEGAL requirement for the tenant to be present for the work to be undertaken.

If you're paying a property manager to manage your property and they are not handling this situation, your complaint is with the PM, NOT with the tenant! As a former landlord myself, if one of my PMs acted this way, I'd fire them in a heartbeat! You are paying the PM to handle these things and your PM isn't doing what you're paying for, IMHO. Tell him or her to get off their lazy azz and let the technician in.


stormydays
Rating
Its still your responsibility to service the boiler and you will not be able to use the unreliable tenants as a defence if a criminal charge is brought against you

You only need to give them 48 housrs notice that you wish to enter the premises and legally it is wise to do this by putting a note through the door

To be honest.....what are you paying your letting agents for if they have allowed this to happen??? They should be putting the note through the door and arriving 48 hours later with the plumber and a spare set of keys


shih tzu lady
Rating
You make sure either you are there by appointment to let the boiler bloke in, or the agent is there. It is not the responsibility of the tenant to deal with the servicing of the boiler - it's yours.


skiingstowe
Hi,
It's all very simple. Give them proper notice, and then give a key to the Tech doing the work. If proper notice is given then NO tenant can refuse their entry.... Yes, it's that simple.. By the way, if they blew off one of my Techs three times they'd be evicted. You do have property rights to maintain your units.....please use them, and don't let Tenants control your property.


littlemissgio
Rating
Yes you are reliable for the gas due to the gas regulations 1994. You can actually get fine for this if something goes wrong and the agent and landlord can be faced a fine and also imprisionment. Tell your tenants to allow access or you will serve 2 months notice to them.


Airjoe
You should schedule in advance with the tenant and the plumber, say next Monday between 7 AM & Noon. Give tenant written notice of the appointment and notice of intention to enter to unit. Meet the plumber at the apartment at the appointment time and let the plumber in using your master key. When he's finished servicing the boiler, make sure to lock behind him and leave a note indicating the work has been completed. If you decide you must to be present when work is performed at the apartment, because the tenant cannot be trusted, then you might decide to charge a fee for your time. If the tenant is given the choice between cooperation or paying a service fee, my guess is they will cooperate. The larger issue here is COMMUNICATION. There doesn't seem to be enough of it happening in your situation. What does your RENTAL AGREEMENT say about timely repairs? It seems to me that if you communicated your needs to the tenant in a way that was clearly understood, then the tenant would not only be willing to help, but eager to avoid all sorts of future problems and expenses. A tenant with no boiler is going to be very unhappy when there is no heat or hot water. Do they completely understand this? If not, who's fault is that?


mary s
A landlord has the right to enter a tenants rental property when there is a structural problem. It would be nice to notify them that you plan to enter the property. Remember you own the rental they just rent it. You have rights also and this is one of them. signed a landlord.


dave3006308
Rating
I have played landlord in the past. They probably don't want anyone to see the condition of the property.You need to play hard ball here,file court papers or whatever you need to do.
If the heater breaks in the winter,don't worry the access problem will magically disappear!!!


Paul S
threaten them with eviciton if they do not comply and charge them for the call out charges already incurred.


charlie
What are they paying their rent for?? What are you paying the letting agent for?? You (or the letting agent) should be doing it.
If its a case of gaining access to individual rooms then you should have in the agreement that you can do it if plumbing work needs to be done.


manell
Rating
Tell them that you are going to take legal actions if they dont fix what they broke.and follow through if they dont believe you.
it is an understood clause in your contract that the tenants are responsible for the leased area until they move out or get evicted.


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