My boyfriend and I found an apartment that we really liked and were planning on moving into in 4 days. When we viewed the apartment, there were certain features that we really liked and made the sale for us (painted brick fireplace, nice doors that open out to a patio, etc). We went to look in the windows this evening to get an idea about the size of it before the weekend. Well, we find out that most of the features we were counting on (and were shown in TWO models) are not in this model. We were also told by the leasing agent that every apartment would look the same as the two shown. She also wouldn't let us view the exact unit at the time that we put a hold on the unit, because there were tenants living in it at the time. We both feel completely mislead and don't know if there's really anything we can do about it, except ask for an explanation as to why it's different than we were told.
Any suggestions on what we can do?! We haven't signed the lease- just a holding agreement. Help!