Jessica L
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Cut your ties. You may have to work hard to make up the money earned from this client, but in the end, you'll be less stressed and enjoy your job more. Let someone else worry about this client, who it seems, will never be happy. They will rake in the money - but you will have peace of mind. |
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Thrasher
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Unless you absolutely need this clients business, I would tell them they need to find someone else to provide the product/service you provide. Sounds like a bad situation that you should extract yourself from if at all possible. |
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mgrta1
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let this one go. I tirelessly stopped everything i was doing and hauled product over to this client at the last minute because he forgot to plan or make the order. Then he made it seem like I was the bad guy. This happened several times. After the 5th time I asked why does he order at the last minute? His response in a sheepish voice -"because I can." People like this have a real problem and do not appreciate at all your efforts - no matter how far you go. Let this one be a pain for someone else.
mm |
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MARGARET
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Have you ever asked your client frankly how they view your relationship? Are you a vendor or a partner in their business? Point out the value that you are providing, and the disrespect that they are showing you by short-paying. Maybe they think you are not delivering everything you promise? Clear the air, and then decide if you really want to keep the account. If the customer is a real jerk you might be better off to walk away and spend your time on better prospects. |
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ABN Save
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do a sloppy job for him. he gets what he pays for.
visit www.abnsave.com to save money on every day office supplies and services from national vendors like Office Depot, Hertz, Kinko's, and UPS. |
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want2know
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Not too long, get yourself better clients and move on. |
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bin_rockin
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Personally, I would let the competition have him. Life is way to short to put up with unappreciative people and those who make your life miserable don't you think. |
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psd1941
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I am to think several times:
- Do I really need such a client?
- Will this client be not a cause of misrepute to my firm?
- Are other clients not going to believe his stories of dissatisfaction from my organization? etc.
The answer will be definitely to avoid all such things which can cause misrepute to my organization and bad effect to other clients. So, instead of directly asking not to visit me or my organization, I shall always try to avoid him denying facilities or services on one pretext or the other. By and by, when he will face such a situation, he himself will avoid to visit me. That way I shall get rid of that abusive client. |
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AlphaFemale
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If he isn't essential to your bottom line you need to make the decision if he is worth the trouble he gives you. You should be more forgiving of a customer that spends a lot at your establishment on a regular basis. |
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Dark Light
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It depends entirely on your priorities. What is more important, being happy and not having this stress or the money that is generated from his business.
If you decide to let him go, find out what his needs are or ones he feels aren't being met suggest someone else that can better fulfill his needs. You can do this in a very professional way and look like the good guy by sacrificing him as a client so that he will get what he needs and that you are doing what is best for him rather than yourself. |
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Jim D
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From over 40 years experience in sales I would do the following the next time the client gives you a job. I would explain your problems with his past behavior and and that you will not put up with it anymore. I would tell him that if he wants to continue to do business with you that he must change. If he agrees, then I would give him a bill for the past shortages and tell him to pay up. If he doesn't agree then I would tell him to take his business elsewhere. |
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